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BBB Business Review

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BBB Accredited Business since

Chubby Chico Charms, LLC

Phone: (800) 704-6991 339 Woonasquatucket Ave, N Providence, RI 02911 View Additional Email Addresses http://www.chubbychicocharms.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Chubby Chico Charms specializes in crafted jewlery. The business products include but are not limited to, charms, bracelets, necklaces, key chains and more.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Chubby Chico Charms, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Chubby Chico Charms, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 18 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

18 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 12
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 18

Customer Reviews Summary Read customer reviews

13 Customer Reviews on Chubby Chico Charms, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 13
Total Customer Reviews 13

Additional Information

BBB file opened: July 09, 2007 Business started: 04/01/2006 in RI Business incorporated 09/26/2007 in RI
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Bianca Alicea, Owner Mr. James Corso, COO Ms. Alana Alicea, Co- Owner
Contact Information
Principal: Ms. Bianca Alicea, Owner
Principal: Mr. James Corso, COO
Number of Employees

22

Business Category

JEWELRY-RETAIL JEWELRY DESIGNERS Jewelry, Watch, Precious Stone, and Precious Metal Merchant Wholesalers (NAICS: 423940)

Products & Services

Chubby Chico Charms, LLC sells the following brand(s): ChubbyChicoCharms

Chubby Chico Charms, LLC offers the following product(s): Bangles , Beads, Bracelets, charms, jewelry, Earrings, Expandable Bangles, Gold Plated Charms, Jewelry Supplies, Pewter Charms, Pins

Hours of Operation
M: 10:00 AM - 4:00 PM
T: 10:00 AM - 4:00 PM
W: 10:00 AM - 4:00 PM
Th: 10:00 AM - 4:00 PM
F: 10:00 AM - 4:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Visa
MasterCard
Discover
Paypal
Check
Money Order
Service Area
Chubby Chico Charms, LLC provides their services in ALABAMA, ALASKA, AMERICAN SAMOA, ARIZONA, ARKANSAS, CALIFORNIA, COLORADO, CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, FLORIDA, GEORGIA, GUAM, HAWAII, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, LOUISIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSISSIPPI, MISSOURI, MONTANA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW JERSEY, NEW MEXICO, NEW YORK, NORTH CAROLINA, NORTH DAKOTA, OHIO, OKLAHOMA, OREGON, PENNSYLVANIA, PUERTO RICO, RHODE ISLAND, SOUTH CAROLINA, SOUTH DAKOTA, TENNESSEE, TEXAS, UTAH, VERMONT, VIRGIN ISLANDS, VIRGINIA, WASHINGTON, WEST VIRGINIA, WISCONSIN, WYOMING.
Alternate Business Names
ChubbyChicoCharms ChubbyChicoCharms.com
Industry Tips
Jewelers and Jewelry Stores

Customer Review Rating plus BBB Rating Summary

Chubby Chico Charms, LLC has received 3.68 out of 5 stars based on 13 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.