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BBB Business Review

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BBB Accredited Business since

Bennetts Gems & Jewelry

Phone: (207) 338-5530 45 D Searsport Avenue , Belfast, ME 04915

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Bennett's Gems & Jewelry offers a line of jewelry, eclectic stone gift ware and gemstone collectibles. Bennett's Gems specializes in Maine Tourmaline Jewelry of heirloom quality. Bennett's offers a wide selection of native Maine gemstones and custom jewelry with the wearer in mind. Bennett's Gems & Jewelry also offers custom and one-of-a-kind gemstone bead jewelry in precious and semi-precious stones. The business also buys gold and silver at competitive prices.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bennetts Gems & Jewelry meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Bennetts Gems & Jewelry include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Bennetts Gems & Jewelry
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: January 20, 2004 Business started: 01/01/1989 in ME
Type of Entity

Sole Proprietorship

Business Management
Mrs. Kim S. Dunn, Owner
Contact Information
Principal: Mrs. Kim S. Dunn, Owner
Number of Employees


Business Category


Products & Services

Bennetts Gems & Jewelry offers the following product(s): 14kt gold jewelry and chains, Beads, findings and beading supplies, Books, Crystals and metaphysical supplies, Fossils, Gemstone collectibles & Giftware, Gemstone Jewelry, Mineral specimens, Sterling Silver jewelry and chains, Tumbled Stones, Tumblers, rock collecting tools & Gold Pans

Hours of Operation
M: 9:00 AM - 6:00 PM
T: 9:00 AM - 6:00 PM
W: 9:00 AM - 6:00 PM
Th: 9:00 AM - 6:00 PM
F: 9:00 AM - 6:00 PM
S: 9:00 AM - 6:00 PM
Su: 9:00 AM - 6:00 PM
Method(s) of Payment
American Express
Refund and Exchange Policy
The business states returns accepted for store credit only. 
Service Area
Bennetts Gems & Jewelry provides their services in MAINE.
Industry Tips
Buying Gold Gold Dealer Jewelers and Jewelry Stores

Customer Review Rating plus BBB Rating Summary

Bennetts Gems & Jewelry has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.