BBB Business Review

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This business is not BBB accredited.

Greystone Appliance

Phone: (877) 425-1994   http://www.greystoneappliance.com ! There is an alert on Greystone Appliance !


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Description

Greystone Appliance is an online retail company of Appliances and Consumer Electronics.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 2
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Greystone Appliance
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 1
Negative Experience 1
Total Customer Reviews 5

Additional Information

BBB file opened: July 15, 2009 Business started: 02/01/2002 in MA Business incorporated 09/01/2010 in MA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. John Kramer, CEO
Contact Information
Principal: Mr. John Kramer, CEO
Number of Employees

7

Business Category

E-COMMERCE HOME THEATER & ENTERTAINMENT SYSTEMS TELEVISION & RADIO-DEALERS GRILLS-CHARCOAL & GAS RANGE HOODS & CANOPIES REFRIGERATORS & FREEZERS-DEALERS WASHING MACHINES & DRYERS-DEALERS WASHERS Electronic Shopping (NAICS: 454111)

Products & Services

Greystone Appliance sells the following brand(s): Belkin, Broan, Cables Unlimited, Cavaliere, Coby, DCS, Electrolux, Frigidaire, Level Mount, LG, Magnavox, Panasonic, Peerless, Philips, RCA, Samsung, Sanus Systems, Sharp, Sony, Toshiba, Weber

Greystone Appliance offers the following product(s): Appliances, Audio/Video Cables, BBQ Grills, Blu-ray Players, Home Theater Systems, Household Appliances, Laptops, Major Appliances, Range Hoods, Television Accessories, Televisions, Wall Mounts

Method(s) of Payment
Visa
MasterCard
American Express
Discover
JCB
Diners
PayPal
Google Wallet
Refund and Exchange Policy
The business states they offer a 30 day return policy for refund or merchandise exchange.
Industry Tips
Five Steps to Building an E-Commerce Site - Video Five Steps to Building an E-Commerce Site for Your Small Business
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.