BBB Accredited Business since
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Gazelle Store is an online shopping company, providing high-quality pre-owned electronics such as cell phones, laptops, MP3 players, and digital cameras.
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A BBB Accredited Business since
BBB has determined that Gazelle Store meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Gazelle Store include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 10 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||10|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Matthew Curley, Gazelle Customer Care Manager Mr. Kevin Labrie, Director of Customer Care
Number of Employees
INTERNET SHOPPING RETAIL STORES Electronic Shopping (NAICS: 454111)
Method(s) of PaymentPayPal
Refund and Exchange PolicyGazelle Store accepts products for full refund within 30 days of purchase, unless otherwise noted. Contact Gazelle Store support for return authorization and instructions.
Industry TipsOnline Shopping
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview