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BBB Accredited Business since

TrueBeer.com

Phone: (800) 749-2968 65 Mathewson Dr Ste F, Weymouth, MA 02189 http://www.TrueBeer.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

TrueBeer.com is a retailer of hard-to-find glassware products for your home bar. Wide selection of beer glasses, glassware and cocktail tools.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that TrueBeer.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for TrueBeer.com include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on TrueBeer.com
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 11, 2009 Business started: 04/24/1997 in MA Business incorporated 06/17/2005 in MA
Type of Entity

Corporation

Business Management
Ms. Ulrike Fernald, Owner
Contact Information
Customer Contact: Ms. Ulrike Fernald, Owner
Number of Employees

3

Business Category

ONLINE & INTERNET SHOPPING GLASSWARE BEER HOMEBREWING EQUIPMENT & SUPPLIES RETAIL STORES RESTAURANT EQUIPMENT & SUPPLIES Electronic Shopping (NAICS: 454111)

Products & Services

TrueBeer.com offers the following product(s): Bar Tools, Beer Boots, Beer Glasses, Beer Related Items and Appeal, Specialty Glassware

Method(s) of Payment
Visa
MasterCard
American Express
Discover
PayPal
Refund and Exchange Policy
The Business states: 30 day return and exchange policy. Please visit our website for more information.
Alternate Business Names
Saxon Enterprises, Inc.
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.