BBB Accredited Business since
Phone: (617) 695-7300 Fax: (617) 695-7388 20 Channel Ctr 3rd Floor, Boston, MA 02210
1 of 1 images | See All Images >>
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Rue La La is an invitation only online store where members can shop brand name sale boutiques, each open for a brief period of time. Membership is free but by invitation only.
Request a Quote
View Business Review Inquiries
A BBB Accredited Business since
BBB has determined that Rue La La, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Rue La La, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 90 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||43|
|Total Closed Complaints||90|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||48|
Type of Entity
Limited Partnership (LP)
Business ManagementMr. Mark McWeeny, CEO Mr. Jeremy Zizmor, Director of Customer Service
Number of Employees
ONLINE & INTERNET SHOPPING FASHION ACCESSORIES Electronic Shopping (NAICS: 454111)
BBB Program Participation
BBB Community Patrons
BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.
BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors.
Industry TipsFive Steps to Building an E-Commerce Site - Video Online Shopping Online Shopping - 5 Tips - Video
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview