BBB Business Review
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BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Rue La La is an invitation only online store where members can shop brand name sale boutiques, each open for a brief period of time. Membership is free but by invitation only.
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A BBB Accredited Business since
BBB has determined that Rue La La meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Rue La La include:
- Complaint volume filed with BBB for business of this size.
- Response to 86 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||32|
|Total Closed Complaints||86|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||26|
Type of Entity
Limited Partnership (LP)
Business ManagementMr. Steve Davis, CEO Mr. Jason Kuperschmid, VP Customer Service
Number of Employees
ONLINE & INTERNET SHOPPING FASHION ACCESSORIES Electronic Shopping (NAICS: 454111)
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Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview