BBB Accredited Business since
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Planet Shoes, Inc. an e-commerce retail business making shoes available to the public via the Internet.
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A BBB Accredited Business since
BBB has determined that Planet, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Planet, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 12 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||8|
|Total Closed Complaints||12|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Type of Entity
Business ManagementMr. Philippe Meynard, President
Number of Employees
ONLINE & INTERNET SHOPPING SHOES-RETAIL Electronic Shopping (NAICS: 454111)
Service AreaPlanet, Inc. provides their services in MASSACHUSETTS.
Alternate Business NamesPlanet Shoes
Industry TipsFive Steps to Building an E-Commerce Site - Video Online Shopping Online Shopping - 5 Tips - Video Shoes - Retail
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview