BBB Business Review

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This business is not BBB accredited.

Midnight Pass, Inc.

Additional Locations

Phone: (781) 834-0112 149 Old Main Street, Marshfield Hills, MA 02051 http://www.midnightpass.com


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Description

Midnight Pass, Inc. offers high quality products that make sense for the home, office, garden, pets, recreation & travel.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Midnight Pass, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

The business states that shipping delays occurred due to recessionary staff cuts and that the orders have since been filled.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Midnight Pass, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1998 Business started: 12/01/1997 in NV Business incorporated 06/12/1998 in MA
Type of Entity

Corporation

Business Management
Mr. Brad White, President
Contact Information
Principal: Mr. Brad White, President
Related Businesses
New England Burials At Sea LLC
Number of Employees

3

Business Category

ONLINE & INTERNET SHOPPING PET SUPPLIES-WHOLESALE & MANUFACTURERS MARKETING CONSULTANTS MAIL ORDER & CATALOG SHOPPING EDUCATIONAL TOYS AND GIFTS CONSUMER PRODUCTS MARKETING PROGRAMS & SERVICES All Other Telecommunications (NAICS: 517919)

Products & Services

Midnight Pass, Inc. sells the following brand(s): Auto Cruiser, Kot-to-Trot, Pet Cruiser, Pet Murphy Bed, Pup Up!

Method(s) of Payment
Cash, Personal Check, Business Check, Cashiers Check, Money Order, MasterCard, Visa, American Express, Discover, PayPal, Debit Card.
Refund and Exchange Policy
The business states 60 days no questions asked
Industry Tips
Buying by Mail Five Steps to Building an E-Commerce Site - Video Is Your Digital Marketing Outdated? Is Your Digital Marketing Outdated? - Video Mail Order and Catalog Shopping Online Shopping Online Shopping - 5 Tips - Video Shopping by Phone or Mail
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.