BBB Business Review
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BBB Accredited Business since
Phone: (781) 370-2700 Fax: (781) 370-2600 52 Second Avenue 4th Floor, North Waltham, MA 02451 View Additional Email Addresses
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Lycos, Inc., offers internet services such as website hosting, domain and email for purchase and online games.
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A BBB Accredited Business since
BBB has determined that Lycos, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Lycos, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 24 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Reviews are not used in the calculation of the BBB Rating.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||22|
|Total Closed Complaints||24|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6|
Type of Entity
Business ManagementMr. Matthew Vella, Technical Support Supervisor
Number of Employees
ONLINE & INTERNET SHOPPING Electronic Shopping (NAICS: 454111)
Products & Services
Lycos, Inc. sells the following brand(s): Angelfire, Evincible, Gamesville, Lycos Domains , Lycos Mail, Tripod, Zeeblio
Method(s) of PaymentVisa