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BBB Business Review

BBB Accredited Business since 2/5/2009

In and Out Computers

Phone: (877) 571-4342 16 White Birch Ln, York, ME 03909 http://www.inandoutcomputers.com Facebook

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Description

In and Out Computers is an online and internet shopping business for electronics, audio/video and computer, computer accessories.

BBB Accreditation

A BBB Accredited Business since 2/5/2009

BBB has determined that In and Out Computers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Customer Reviews Summary Read customer reviews

2 Customer Reviews on In and Out Computers
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 6

Additional Information

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BBB file opened: February 05, 2009 Business started: 03/05/2006 in ME Business incorporated: 03/05/2006 in ME
Type of Entity

Corporation

Business Management
Mr. Scott Drew, Owner Mr. Josh Stauble, Owner
Contact Information
Principal: Mr. Josh Stauble, Owner Principal: Mr. Scott Drew, Owner
Number of Employees

14

Business Category

ONLINE & INTERNET SHOPPING COMPUTERS-SOFTWARE & SERVICES COMPUTERS-HARDWARE & SUPPLIES VIDEO GAME DEALERS CAMERAS CELLULAR TELEPHONE EQUIPMENT & SUPPLIES

Method(s) of Payment
MasterCard
Visa
Discover
American Express
Check
PayPal
Refund and Exchange Policy
The Business states that their refund policy is as follows: To return or exchange any item you must call or email to receive an Return Merchandise Authorization Number (RMA).  No returns will be accepted unless a proper RMA number is clearly written on the outside of the package.  Returns or exchanges must be approved within 30 days of receipt and received back 60 days after purchase.  Any non defective or damaged returns are subject to a 15% restocking fee of the initial purchase cost.  All return shipping costs are the responsibility of the purchaser unless a defective or damaged item is received.    The business encourages all returned packages to have proper tracking numbers for better accuracy of returns.
Alternate Business Names
In and Out Auctions, Inc.
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