BBB Business Review

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This business is not BBB accredited.

Erie Drive, LLC

Phone: (855) 374-3371 View Additional Phone Numbers 17 Erie Dr, Natick, MA 01760 http://www.eriedrive.com

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Description

Erie Drive, LLC, doing business as ErieDrive.com is a design-driven e-retailer specializing in unique gifts and quality home accents. Their mission is to provide customers with a carefully curated collection of unique gifts and home accents that artfully blend modern and vintage elements of style, functionality, and design. The products they sell include but is not limited to the following: art, travel bags, sunglass cases, USB Hubs, toys, infant & toddler items, travel gear, baskets, soap sets, pillows, tea & coffee pots, alarm clocks and scarfs. All orders under $50.00 (within the 48 contiguous United States) will be shipped for $7.95 unless otherwise noted. All order over $50.00 (within the 48 contiguous United States) will ship for free.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Erie Drive, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 09, 2012 Business started: 03/01/2011 in MA Business started locally: 03/01/2011 Business incorporated 05/25/2011 in MA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. John Gavin, CEO Mr. Greg Stobb, Vice President of Marketing
Contact Information
Principal: Mr. John Gavin, CEO
Principal: Mr. Greg Stobb, Vice President of Marketing
Number of Employees

5

Business Category

ONLINE & INTERNET SHOPPING TOYS-RETAIL CHILDREN & INFANTS WEAR HOUSEWARES-RETAIL BAGS-BURLAP, CANVAS & COTTON WOMENS APPAREL-RETAIL PILLOWS COFFEE BREWING DEVICES KITCHEN ACCESSORIES HOME ACCESSORIES ART GOODS GIFT SHOPS Electronic Shopping (NAICS: 454111)

Products & Services

Erie Drive, LLC sells the following brand(s): Areaware, Bob's Your Uncle, Bold & Noble, House Industries, Izola, MENU, Playsam, Red Clay, Sevi, Smiling Planet, Thomas Paul, Uncle Goose, Underground Signs

Erie Drive, LLC offers the following product(s): USB Hubs, Alarm Clocks , Art, Baskets, Infant & Toddler Items, Pillows, Soap Sets, Sunglass Cases, Tea & Coffee Pots, Toys, Travel Bags, Travel Gear, Women's Scarves

Hours of Operation
M: 10:00 AM - 5:00 PM
T: 10:00 AM - 5:00 PM
W: 10:00 AM - 5:00 PM
Th: 10:00 AM - 5:00 PM
F: 10:00 AM - 5:00 PM
S: Closed
Su: Closed
Eastern Time
Method(s) of Payment
Visa
MasterCard
American Express
Discover
Refund and Exchange Policy
Erie Drive states that you send your items back to them along with an enclosed packing slip and they will refund 100% of your purchase price, less shipping, within 30 days of purchase. If you did not receive a packing slip for any reason, please contact them immediately. 

Service Area
Erie Drive, LLC provides their services in ALABAMA , ALASKA , AMERICAN SAMOA , ARIZONA , ARKANSAS , CALIFORNIA , COLORADO , CONNECTICUT , DELAWARE , DISTRICT OF COLUMBIA , FLORIDA , GEORGIA , GUAM , HAWAII , IDAHO , ILLINOIS , INDIANA , IOWA , KANSAS , KENTUCKY , LOUISIANA , MAINE , MARYLAND , MASSACHUSETTS , MICHIGAN , MINNESOTA , MISSISSIPPI , MISSOURI , MONTANA , NEBRASKA , NEVADA , NEW HAMPSHIRE , NEW JERSEY , NEW MEXICO , NEW YORK , NORTH CAROLINA , NORTH DAKOTA , OHIO , OKLAHOMA , OREGON , PENNSYLVANIA , PUERTO RICO , RHODE ISLAND , SOUTH CAROLINA , SOUTH DAKOTA , TENNESSEE , TEXAS , UTAH , VERMONT , VIRGIN ISLANDS , VIRGINIA , WASHINGTON , WEST VIRGINIA , WISCONSIN & WYOMING.
Alternate Business Names
Erie Drive ErieDrive.com
Industry Tips
Five Steps to Building an E-Commerce Site - Video Online Shopping Online Shopping - 5 Tips - Video
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.