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BBB Business Review

BBB Accredited Business since 12/10/2009

Arbella Insurance Group

Additional Locations

Phone: (617) 328-2800 Fax: (617) 328-2156 1100 Crown Colony Drive, Quincy, MA 02269 http://www.arbella.com Facebook Twitter Linkedin

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Description

Arbella Insurance Group is a regional property and casualty insurance company providing business and personal insurance in Massachusetts and business insurance in Rhode Island. Arbella Insurance is ready to help you with expert advice and guidance in choosing your personal or commercial insurance coverage.

BBB Accreditation

A BBB Accredited Business since 12/10/2009

BBB has determined that Arbella Insurance Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Arbella Insurance Group
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Arbella Insurance Group

Customer Complaints Summary Read complaint details

8 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 3
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 8

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Arbella Insurance Group
See Trends in Complaints on Arbella Insurance Group

Additional Information

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BBB file opened: March 07, 1989 Business started: 01/01/1988 in MA Business incorporated: 08/26/1988 in MA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Division of Insurance
1000 Washington Street Suite 810, Boston MA 02118-2208
http://www.state.ma.us/doi
Fax Number: 617-521-7575
The license number is 1782312.

Type of Entity

Corporation

Business Management
Mr. John F. Donohue, CEO
Contact Information
Principal: Mr. John F. Donohue, CEO
Number of Employees

800

Business Category

INSURANCE COMPANIES INSURANCE-PROPERTY & CASUALTY INSURANCE-HOMEOWNERS INSURANCE-COMMERCIAL INSURANCE-BUSINESS INSURANCE-AUTOMOBILE

Service Area
Arbella Insurance Group provides their services in CONNECTICUT , MASSACHUSETTS , NEW HAMPSHIRE & RHODE ISLAND.
Alternate Business Names
Arbella Mutual Insurance Company Arbella Protection Insurance Company Arbella Indemnity Insurance Company
Industry Tips
Health Insurance Homeowners Insurance Life Insurance Read Before You Sign Title Insurance
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Types of Complaints Handled by BBB

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BBB Complaint Process

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