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BBB Accredited Business since


Phone: (802) 863-0085 Fax: (802) 863-1193 View Additional Phone Numbers 35 Green Mountain Dr, S Burlington, VT 05403

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Instrumart is a supplier of Test, Measurement & Control instruments. The company employs 20 Applications Engineers to help customers choose the right instruments for their applications.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Instrumart meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Instrumart
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 09, 2007 Business started: 04/01/1988 in VT Business incorporated 04/28/1988 in VT
Type of Entity


Business Management
Mr. Robert M. Berman, President Mrs. Rebecca C Nichol, Human Resources Manager Mr. Brian Leffler, Vice President
Contact Information
Principal: Mr. Robert M. Berman, President
Customer Contact: Mr. Brian Leffler, Vice President
Principal: Mrs. Rebecca C Nichol, Human Resources Manager
Number of Employees


Business Category


Products & Services

Instrumart sells the following brand(s): Aalborg, ABB, ABB Kent-Taylor, ACI, Additel, AEMC, Alcon, Alicat Scientific, Ametek, Amprobe, AquaMetrix, Ashcroft, ASL, AST American Sensor Tech, Autonics, AW Gear Meters, Bacharach, Badger Meter, Blancett, BW Technologies, CAL Controls, Carlo Gavazzi, Cast Aluminum Solutions (CAS), CHINO, Clark Sonic, Condec, Control Products Inc., COSA Xentaur, Crystal Engineering, Dakota Ultrasonics, Danatronics, Dickson, Dynasonics, East Hills Instruments, EdgeTech, Emerson Process Management, EquFlow, Eurotherm Chessell, Eutech Instruments, Extech, FLIR, Flo-tech, Flocat, Flojet, Flowline, Fluke, Fluke / Hart Scientific, Fluke Pressurements, Fox Thermal Instruments, Foxboro, Fuji Electric, Future Design Controls, GE Bently Nevada, GE Druck, GE General Eastern, GE Inspection Technologies, GE Panametrics, GE Protimeter, GE Rheonik, GE SI Pressure, GE Telaire, Gefran, General Tools, Georg Fischer / GF Signet, Gerber, GPI, Group Four, Hanna Instruments, Hedland, Honeywell, Horiba, IDEC, Inor, Intempco, Isotech, Jabsco, Jenway, Jumo, Kanomax, Keller, KEP, King Instrument, Kobold, Konbo, KPSI Level Transducers, Krohne, Lake Monitors, Mace, Macro Sensors, MadgeTech, Manning Systems by Honeywell, Martel Electronics, Megger, Meriam Process Technologies, MET ONE, Micro-Epsilon, Monarch Instrument, Net Safety Monitoring, NoShok, Oakton Instruments, Palmer Wahl, Partlow, Pelican, Phasetronics, PIE Practical Instrument Electronics, PMA, PolyScience, Pro-Chem Analytik, ProComSol, Raytek, Red Lion, Rosemount, Rosemount Analytical, Rotronic, Scan Sense/Tek Know, Seametrics, Setra, Sixth Sense, Sondar, Sperian, Stuart, TandD (T&D Corporation), Techne, Teksco, Tel-Tru, Testo, Thermo Scientific Orion, Time Electronics, Toho, Transmille, TSI Alnor, UEi, Universal Flow Monitors, US Gauge, Vaisala, Watlow, West, Wilkerson Instrument, Winchester Engineering, Yokogawa, YSI

Instrumart offers the following product(s): Air Velocity Calibration, Air Velocity Meters / Anemometers, Ambient Conditions Monitors / Weather Stations, Analytical, Analyzers, Heat Exchangers, Heaters, Humidity, Asset Condition Monitoring, Battery Testers, Bolt Tension Monitors, Cable Locators, Cable Testers, Carbon Dioxide (CO2) Detectors, Chillers / Coolers, Clamp Meters, Colony Counters, Colorimeters, Combustion Analyzers, Conductivity / Resistivity / Salinity / TDS Meters, Cooking Oil Testers, Dataloggers, Sound Level Meters, Tachometers, Decade Boxes, Dewpoint, Dewpoint Meters, Digital Counters, Digital Indicators / Panel Meters, Distance Meters, DO / COD Meters, Electrical Calibrators, Electrical Testers, Electronic Switches / Relays, EMF Meters, Energy Meters / Btu Meters, Flame Detectors, Flood Remediation Products, Flow Meters, Force Gauges, Freeze / Water Alarm Dialers, Gas Detectors, Ground Resistance Meters, HART Communicators, Heat Exchangers, Heaters, Humidity / Dewpoint / Moisture Calibrators, Humidity Meters / Hygrometers, Indoor Air Quality (IAQ) Meters, Industrial Pumps, Industrial Surveillance Equipment, Infrared Thermometers, Inspection Scopes / Borescopes, ISE Meters, Isolators, LCR Meters, Leak Detectors, Level Meters / Transmitters, Light Meters, Load Cells, Megohmmeters / Insulation Testers, Melting Point Apparatus, Milliohm / Micro ohm Meters, Moisture Indicators, Infrared Thermometers, Level Instruments, Light Meters, Load Handling Devices, Multimeters and Electrical Testing, Non-Destructive Testing, Position Sensors, Moisture Meters, Multimeters, Multi-Tools, Non Destructive Testing (NDT) Equipment, Oil Content Analyzers, Operator Interfaces, Oscilloscopes, Oxygen Transmitters / Analyzers, Particle Counters, pH / ORP Meters, Phase Rotation Testers, Photometers, Position Sensors, Power Quality / Analyzers, Power Supplies, Power Supplies, Pressure Management, Programmable Logic Controllers, Proximity Sensors, Push-Button Switches, Recorder Charts, Pens Recorders, Pressure Calibrators, Pressure Gauges, Pressure Indicators, Pressure Sensors / Transmitters / Transducers, Pressure Switches, Process Controllers, Proximity Sensors, Radiation Meters, Recorder Charts and Pens, Recorders / Dataloggers, Refractometers, Refrigeration Test Equipment, Signal Conditioners, Sound Level Meters, Spectrophotometers, Stopwatches, Stroboscopes, Temperature Sensors, Tachometers / Stroboscopes, Temperature Calibrators, Temperature Controllers, Temperature Switches, Temperature Transmitters / Transducers, Test and Measurement Controllers, Counters, Field Communicators, Flow Instruments, Force Gauges, Gas Detectors, Testing Kits, Thermal Imagers / Infrared Cameras, Thermocouples / RTDs / PRTs, Thermometers, Timers, Titrators, Transmitters, Thermal Imagers, Timers, Vibration Meters, Water Quality, Turbidity Meters, Valve Motor Drive (VMD) Controllers, Valves, Vibration Meters, Water Activity Meters, Water Baths

Hours of Operation
M: 8:00 AM - 5:30 PM
T: 8:00 AM - 5:30 PM
W: 8:00 AM - 5:30 PM
Th: 8:00 AM - 5:30 PM
F: 8:00 AM - 5:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Personal Check
Business Check
Cashiers Check
Money Order
American Express
Debit Card
Automatic Bank Withdrawal
Refund and Exchange Policy
Company states their refund policy is as follows: Instrumart can accept, for exchange or return, only items which were purchased direct from Instrumart within the last 30 days and are in new resalable condition. Goods returned for credit or exchange must be new, unused, and in their original undamaged containers. After inspection of the items returned, a credit memo will be issued at the discretion of Instrumart. Charges for updating and/or reconditioning will be deducted from the credit memo issued. Restocking fees and refurbishment charges may apply to some returns.
Alternate Business Names
Total Temperature Instrumentation Inc.
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.