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BBB Business Review

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BBB Accredited Business since

Best of Care, Inc.

Additional Locations

Phone: (617) 773-5800 View Additional Phone Numbers 1250 Hancock Street Suite 501S, Quincy, MA 02169 http://www.bestofcareinc.com



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Description

For more than 30 years, Best of Care has supported families who want their loved ones to be well cared for in their own homes…but don’t have the time or expertise to do it all themselves.

Our family-owned and operated home health care agency provides quality home care to residents of Best of Care serves Greater Boston, South Shore, Southeastern Massachusetts, Cape Cod and Martha’s Vineyard areas.

From help with cleaning and cooking, to assistance with daily living activities like bathing and dressing, to nursing care and rehabilitation services, to support for those with moderate, severe or chronic medical conditions, our concierge approach to your loved one’s unique needs may include any or all of our services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Best of Care, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Best of Care, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Best of Care, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 01, 2004 Business started: 05/01/1981 in MA Business incorporated 11/16/1981 in MA
Type of Entity

Corporation

Business Management
Mr. Stephen W. Smith, Owner Mr. Kevin Smith, President and COO
Contact Information
Customer Contact: Mr. Kevin Smith, President and COO
Principal: Mr. Stephen W. Smith, Owner
Number of Employees

200

Business Category

IN-HOME CARE SENIOR HOME CARE SENIOR/ELDER CARE HEALTH SERVICE HEALTH CARE SERVICES-SPECIAL NEEDS HEALTH CARE SERVICES-CARE GIVERS HOME HEALTH SERVICES CAREGIVERS RESOURCES All Other Personal Services (NAICS: 812990)

Hours of Operation
24 Hour Customer Service, 365 Days a Year
Method(s) of Payment

Check
Cash
Credit Card

BBB Program Participation

BBB Community Patrons
BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.

BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors.

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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.