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BBB Business Review

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BBB Accredited Business since

Servpro of Bath / Brunswick

Additional Locations

Phone: (207) 721-8500 Fax: (207) 721-9802 28 Monument Pl Ste D, Topsham, ME 04086 http://www.servpro.com/franchise.asp?id=8371



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Description

Servpro of Bath/Brunswick specializes in smoke, fire and water damage restoration and also offers commercial and residential carpet and upholstery cleaning, housewide cleaning, window cleaning and odor control, pressure washing, sewer damage clean up, and the disinfectant and clean up of blood born pathogens or similar related accidents.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Servpro of Bath / Brunswick meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Servpro of Bath / Brunswick include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Servpro of Bath / Brunswick
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 31, 2001 Business started: 01/01/1997 in ME Business incorporated 09/24/1997 in ME
Type of Entity

Corporation

Business Management
Mr. Shawn M. Cox, Owner
Contact Information
Principal: Mr. Shawn M. Cox, Owner
Number of Employees

12

Business Category

CLEANING SERVICES-RESIDENTIAL & COMMERCIAL CARPET & RUG CLEANERS-RESIDENTIAL & COMMERCIAL WINDOWS-CLEANING UPHOLSTERY CLEANERS-RESIDENTIAL & COMMERCIAL HOUSE CLEANING FIRE & WATER DAMAGE RESTORATION Carpet and Upholstery Cleaning Services (NAICS: 561740)

Method(s) of Payment
Cash
Check
Visa
MasterCard
American Express
Discover
Service Area
Servpro of Bath / Brunswick provides their services in ALEXANDER, ARROWSIC, BAILEYVILLE, BARING PLT, BATH, BIRCH ISLAND, BOOTHBAY, BOOTHBAY HARBOR, BOOTHBAY HBR, BOWDOIN, BOWDOINHAM, BREMEN, BRISTOL, BRUNSWICK, CAPITOL IS, CAPITOL ISLAND, CRAWFORD, CUNDYS HARBOR, DAMARISCOTTA, DRESDEN, DURHAM, EDGECOMB, FREEPORT, GEORGETOWN, HARPSWELL, IS OF SPRINGS, ISLE OF SPRINGS, L L BEAN CO, LISBON, LISBON FALLS, MAC MAHAN, MEDOMAK, MERE POINT, NEW HARBOR, NEWAGEN, NEWCASTLE, PEJEPSCOT, PEMAQUID, PHIPPSBURG, S HARPSWELL, SOUTH HARPSWELL, SOUTHPORT, SQUIRREL IS, SQUIRREL ISLAND, TOPSHAM, W BOWDOIN, WALPOLE, WEST BATH, WESTPORT IS, WESTPORT ISLAND, WISCASSET, WOODLAND WASHINGTON COUNTY & WOOLWICH, ME.
Industry Tips
Carpet & Rug Cleaning Services Cleaning Services Read Before You Sign
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.