BBB Business Review

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This Business is not BBB accredited

First Class Cleaning & Handyman Pros

Additional Locations

Phone: (978) 652-8383 705 Sandy Bay, Rockport, MA 01966 http://firstclasscleaningpro.com


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Description

First Class Cleaning & Handyman Pros specializes in heavy duty cleaning from top to bottom.  The business services include but are not limited to residential and commercial cleaning, furniture assembly, junk and demolition removal, free metal pickup, move in and move out cleaning, carpet, tile and hardwood installation, window cleaning, floor stripping and waxing, carpet and upholstery steam cleaning, handy man service and more.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for First Class Cleaning & Handyman Pros include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on First Class Cleaning & Handyman Pros
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 3

Additional Information

BBB file opened: January 03, 2008 Business started: 01/01/2004 in MA
Business Management
Mr. Telson Oshodin, Owner
Contact Information
Principal: Mr. Telson Oshodin, Owner
Number of Employees

10

Business Category

CLEANING SERVICES-RESIDENTIAL & COMMERCIAL HANDYMAN SERVICES WINDOWS-CLEANING WALLPAPER REMOVAL WALLPAPER HANGERS WALL CLEANING STEAM CLEANING-INDUSTRIAL RUBBISH & GARBAGE REMOVAL PROPERTY MAINTENANCE & SUPERVISING POST-CONSTRUCTION CLEAN UP OFFICE CLEANING MAIDS & BUTLERS SERVICE JUNK REMOVAL JANITOR SERVICE HOUSE CLEANING HAULING & CLEAN UP SERVICES FIRE & SMOKE & WATER CLEAN UP CLEANING SERVICES-RESIDENTIAL CLEANING SERVICES-COMMERCIAL CLEANING SERVICES CLEANING SERVICES - ESTATE CLEANING SERVICES - COMMERCIAL OFFICE CARPET INSTALLATION CARPET & RUG CLEANERS-RESIDENTIAL CARPET & RUG CLEANERS-COMMERCIAL BUILDING RESTORATION & PRESERVATION BUILDING CLEANING-EXTERIOR BASEMENT CLEANING ATTIC CLEANING Carpet and Upholstery Cleaning Services (NAICS: 561740)

Service Area
First Class Cleaning & Handyman Pros provides their services in MASSACHUSETTS.
Alternate Business Names
First Class Cleaning Property Maintenance
Industry Tips
27 Questions For Home Owners Carpet & Rug Cleaning Services Carpets and Rugs Cleaning Services Handyman Services Property Management Read Before You Sign

Customer Review Rating plus BBB Rating Summary

First Class Cleaning & Handyman Pros has received 4.8 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.