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The Ocean House Hotel & Motel is located in Old Orchard Beach, Maine. The company features 34 motel units and 36 hotel rooms, outdoor oceanfront pool, outdoor gas grills, and onsite parking. The motel units feature color cable television, kitchenettes and daily maid service. Accommodations include double beds, pull out couches and apartment style units. The hotel features parlors, sun room and veranda, and includes simple and economy rooms with direct ocean views and private baths.
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A BBB Accredited Business since
BBB has determined that The Ocean House Hotel & Motel meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for The Ocean House Hotel & Motel include:
- Length of time business has been operating
- No complaints filed with BBB
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Darlene Grant, Property Manager Ms. Claudia Pouravelis, Co-owner Ms. Justine Pouravelis, Co-owner
Number of Employees
HOTELS MOTELS HOTELS & MOTELS RESERVATIONS Hotels (except Casino Hotels) and Motels (NAICS: 721110)
Hours of Operation
|M||:||12:00 AM - 11:59 PM|
|T||:||12:00 AM - 11:59 PM|
|W||:||12:00 AM - 11:59 PM|
|Th||:||12:00 AM - 11:59 PM|
|F||:||12:00 AM - 11:59 PM|
|S||:||12:00 AM - 11:59 PM|
|Su||:||12:00 AM - 11:59 PM|
|Open May thru October|
Method(s) of Payment
Service AreaThe Ocean House Hotel & Motel provides their services in MAINE.
Industry TipsHotels Travel Agencies
71 W Grand Ave
Old Orchd Bch, ME 04064 (207) 934-2847 Directions
PO Box 249
Old Orchard Beach, ME 04064
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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