BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Hillbrook Motel

Additional Locations

Phone: (802) 447-7201 2629 Route 7A, Shaftsbury, VT 05262

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Hillbrook Motel is loctaed in Shaftsbury Vermont. The motel is set on 5 acres of land overlooking the Green Mountains. The motel offers 3 efficiency units with a stove, sink, oven, pots and pans, refrigerator and a couch and chairs. The kitchenette unit provides a stove, sink and refrigerator. There are 3 rooms with queen beds and 5 rooms with 2 double beds. All rooms have air conditioning, free local calls, and cable television. The motel features a pool, horseshoe pits, picnic tables and gas grills. Hillbrook Motel is open year round and pets are welcome. The company was established and incorporated in Vermont in 1996. The company employs 1 person. Mrs. Barbara Broussard is the President of the company and Mr. Edward Broussard is the Vice President. Any questions or problems may be directed to the attention of Mrs. Broussard.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Hillbrook Motel include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hillbrook Motel
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 14, 2001 Business started: 01/01/1996 in VT Business incorporated 01/01/1996 in VT
Type of Entity


Business Management
Mrs. Barbara Broussard, President
Contact Information
Principal: Mrs. Barbara Broussard, President
Number of Employees


Business Category

HOTELS HOTELS & MOTELS RESERVATIONS MOTELS Hotels (except Casino Hotels) and Motels (NAICS: 721110)

Alternate Business Names
Three Generations, Inc.
Industry Tips
Hotels Travel Agencies
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.