BBB Accredited Business since
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Elite Theater provides home theater sales and custom installations, satellite and cable TV equipment systems, audio-visual equipment, repair and service, video equipment installation, service, repair, and marine electronic installation and repair.
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A BBB Accredited Business since
BBB has determined that Elite Theater meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Elite Theater include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6|
Type of Entity
Business ManagementMr. Brian Sprague, President
Number of Employees
HOME THEATER & ENTERTAINMENT SYSTEMS AUDIO-VISUAL EQUIPMENT-SERVICE & REPAIR VIDEO EQUIPMENT-SERVICE & REPAIR SATELLITE EQUIPMENT & SYSTEMS MARINE ELECTRONIC EQUIPMENT & SUPPLIES HOME THEATERS Nonupholstered Wood Household Furniture Manufacturing (NAICS: 337122)
Products & Services
Elite Theater sells the following brand(s): Denon, JVC, Lutron, Monitor Audio, Monster Cable, Monster Power, Panasonic, Pioneer Elite, Pro-Control, Pulseworx, RTI , Samsung, Sanus, URC, Yamaha
Hours of Operation
|M||:||8:00 AM - 6:00 PM|
|T||:||8:00 AM - 6:00 PM|
|W||:||8:00 AM - 6:00 PM|
|Th||:||8:00 AM - 6:00 PM|
|F||:||8:00 AM - 6:00 PM|
Method(s) of PaymentVisa
Refund and Exchange PolicyThe Business states: One year satisfaction guarantee on installation, products and services.
Industry TipsRead Before You Sign
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview