BBB Business Review

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This business is not BBB accredited.

Yeti Home Improvements

Phone: (781) 924-5634 Fax: (781) 924-5639 345 Washington Street, Pembroke, MA 02359 http://www.yetihi.com


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Description

Yeti Home Improvements specializes in sales and installation of roofing, siding, windows, doors and decks for residential customers and condominium complexes.  Yeti Home Improvements also has a commercial roofing division.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Yeti Home Improvements include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Yeti Home Improvements include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Yeti Home Improvements
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: October 26, 2012 Business started: 06/16/2010 in MA Business started locally: 06/16/2010 Business incorporated 06/16/2010 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
consumer@state.ma.us
The number is 175216.

Type of Entity

Corporation

Business Management
Mr. Erik Mosher, President Mr. Bradford Myers, General Manager
Contact Information
Principal: Mr. Erik Mosher, President
Principal: Mr. Bradford Myers, General Manager
Number of Employees

6

Business Category

HOME IMPROVEMENTS ROOFING CONTRACTORS STORM WINDOWS & DOORS WINDOWS-INSTALLATION & SALES SIDING CONTRACTORS ROOFING CONTRACTORS - COMMERCIAL WINDOWS-REPLACEMENT Residential Remodelers (NAICS: 236118)

Products & Services

Yeti Home Improvements sells the following brand(s): Alside, Apex, Certainteed, GAF, Infinity from Marvin, Marvin, Owens Corning, Simonton

Yeti Home Improvements offers the following product(s): Decks, Doors, Gutters, Roofing, Siding, Windows

Method(s) of Payment
Check
Visa
MasterCard
Discover
American Express
Service Area
Yeti Home Improvements provides their services in BARNSTABLE County MA, BRISTOL County MA, ESSEX County MA, MIDDLESEX County MA, NORFOLK County MA, PLYMOUTH County MA, SUFFOLK County MA, BELKNAP County NH, CHESHIRE County NH, HILLSBOROUGH County NH, MERRIMACK County NH, ROCKINGHAM County NH, STRAFFORD County NH, SULLIVAN County NH.
Alternate Business Names
Yeti Home, Inc. Yeti Homes
Industry Tips
27 Questions For Home Owners Handyman Services Hiring a Contractor Hiring a Roofer Hiring a Roofer - 5 Tips - Video Hiring a Siding Contractor Home Improvement Home Improvement Projects - 5 Tips - Video Read Before You Sign Windows

Customer Review Rating plus BBB Rating Summary

Yeti Home Improvements has received 2.34 out of 5 stars based on 2 Customer Reviews and a BBB Rating of C+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.