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BBB Business Review

BBB Accredited Business since 5/20/1988

Stevens Home Improvement Company, Inc.

Phone: (800) 696-9495 Fax: (508) 997-9738 119 Alden Road, Fairhaven, MA 02719 View Additional Email Addresses http://www.callstevens.com

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Description

Stevens Home Improvement Company, Inc. specializes in residential remodeling providing exterior residential contracting that includes: installing replacement windows, doors, aluminum gutters, trim, siding, roofing work, insulation, decks, porches, patios, porch enclosures, carpentry services, and Joyce Oasis sunrooms. The company was established in 1983 and incorporated in Massachusetts in 1995. The company employs 10 people. Mr. Steven Alves is the President and Owner of the company, and Mr. John Alves is the Office Manager and Bookkeeper. Any questions or problems may be directed to the attention of Mr. Steven Alves.

BBB Accreditation

A BBB Accredited Business since 5/20/1988

BBB has determined that Stevens Home Improvement Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Customer Reviews Summary Read customer reviews

1 Customer Review on Stevens Home Improvement Company, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Customer Complaints Summary Read complaint details

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Information

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BBB file opened: May 20, 1988 Business started: 02/14/1983 in MA Business incorporated: 01/01/1995 in MA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Suite 5170, Boston MA 02116
http://www.mass.gov/consumer
Phone Number: 617-973-8787. 888-283-3757
Fax Number: 617-973-8799
consumer@state.ma.us
The license number is 101251.

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Room 2133, Boston MA 02108
http://www.state.ma.us/eops
Fax Number: 617-727-4764
eopsinfo@state.ma.us
The license number is 13895.

Rhode Island Contractors Registration and Licensing Board
1 Capitol Hill, 2nd Floor, Providence RI 02908
http://www.crb.ri.gov
Phone Number: 401-222-1268
Fax Number: 401-222-1940
The license number is 13863 .

Type of Entity

Corporation

Business Management
Mr. Steven Alves, President
Contact Information
Principal: Mr. Steven Alves, President
Number of Employees

10

Business Category

HOME IMPROVEMENTS BULKHEADS WINDOWS-INSTALLATION & SALES SKYLIGHTS SIDING CONTRACTORS ROOFING CONTRACTORS RAILINGS PATIO, PORCH & DECK ENCLOSURES INSULATION CONTRACTORS-COLD & HEAT HANDICAPPED/DISABILITY DESIGN-ACCESORIES GUTTERS & DOWNSPOUTS CARPENTERS AWNINGS & CANOPIES

Products & Services

Stevens Home Improvement Company, Inc. sells the following brand(s): Alside Windows, Andersen Windows and Doors, Bilco Bulkheads, Certainteed Siding, Roofing, Decking, Clamdoor Bulkheads, Crane Siding, GAF Decking, Harvey Windows and Doors, Mastic, Oasis Sunrooms, Owens Corning Roofing, Pella Windows, Provia Doors and Windows, Sunsetter Awnings, Superior Columns and railings, Therma-Tru Doors, Timber-Tech Decking, Velux Skylights

Stevens Home Improvement Company, Inc. offers the following product(s): Awnings, Bulkheads, Decking, Decking, Doors, Insulation, Railing, Railings, Roofing, Siding, Skylights, Sunrooms, Windows

Method(s) of Payment
Cash
Personal check
Bank check
Credit Cards
Financing available
Refund and Exchange Policy
The business states they will make every effort to make you satisfied not only at the completion of the work but for years to come.
Service Area
Stevens Home Improvement Company, Inc. provides their services in ACUSHNET, BARNSTABLE, BOURNE, BREWSTER, BUZZARDS BAY, CHATHAM, DENNIS, E HARWICH, EAST HARWICH, EASTHAM, FALL RIVER, FALMOUTH, HARWICH, MASHPEE, NEW BEDFORD, ORLEANS, PROVINCETOWN, SANDWICH, TAUNTON, TRURO, WELLFLEET, WOODS HOLE & YARMOUTH PORT, MA.Stevens Home Improvement Company, Inc. provides their services in BARRINGTON, BRISTOL, E PROVIDENCE, EAST PROVIDENCE, NEWPORT & WARREN, RI.
Alternate Business Names
Stevens Home Improvement Company
Industry Tips
27 Questions For Home Owners Hiring a Roofer Home Siding and Re-siding Read Before You Sign Windows
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