BBB Business Review
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Stevens Home Improvement Company, Inc. specializes in residential remodeling providing exterior residential contracting that includes: installing replacement windows, doors, aluminum gutters, trim, siding, roofing work, insulation, decks, porches, patios, porch enclosures, carpentry services, and Joyce Oasis sunrooms. The company was established in 1983 and incorporated in Massachusetts in 1995. The company employs 10 people. Mr. Steven Alves is the President and Owner of the company, and Mr. John Alves is the Office Manager and Bookkeeper. Any questions or problems may be directed to the attention of Mr. Steven Alves.
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A BBB Accredited Business since
BBB has determined that Stevens Home Improvement Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Stevens Home Improvement Company, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
The license number is 101251.
Rhode Island Contractors Registration and Licensing Board
1 Capitol Hill, Providence RI 02908
Phone Number: (401)-222-1268 or TDD: (401)-222-6334
Fax Number: 401-222-1940
The license number is 13863.
Type of Entity
Business ManagementMr. Steven Alves, President Mr. Thomas Botello, Director of Sales & Marketing
Number of Employees
HOME IMPROVEMENTS BULKHEADS WINDOWS-INSTALLATION & SALES SKYLIGHTS SIDING CONTRACTORS ROOFING CONTRACTORS RAILINGS PATIO, PORCH & DECK ENCLOSURES INSULATION CONTRACTORS-COLD & HEAT HANDICAPPED/DISABILITY DESIGN-ACCESORIES GUTTERS & DOWNSPOUTS CARPENTERS AWNINGS & CANOPIES Residential Remodelers (NAICS: 236118)
Products & Services
Stevens Home Improvement Company, Inc. sells the following brand(s): Alside Windows, Andersen Windows and Doors, Bilco Bulkheads, Certainteed Siding, Roofing, Decking, Clamdoor Bulkheads, Crane Siding, GAF Decking, Harvey Windows and Doors, Mastic, Oasis Sunrooms, Owens Corning Roofing, Pella Windows, Provia Doors and Windows, Sunsetter Awnings, Superior Columns and railings, Therma-Tru Doors, Timber-Tech Decking, Velux Skylights
Stevens Home Improvement Company, Inc. offers the following product(s): Awnings, Bulkheads, Decking, Decking, Doors, Insulation, Railing, Railings, Roofing, Siding, Skylights, Sunrooms, Windows
Method(s) of PaymentCash
Refund and Exchange PolicyThe business states they will make every effort to make you satisfied not only at the completion of the work but for years to come.
Service AreaStevens Home Improvement Company, Inc. provides their services in ACUSHNET, BARNSTABLE, BOURNE, BREWSTER, BUZZARDS BAY, CHATHAM, DENNIS, E HARWICH, EAST HARWICH, EASTHAM, FALL RIVER, FALMOUTH, HARWICH, MASHPEE, NEW BEDFORD, ORLEANS, PROVINCETOWN, SANDWICH, TAUNTON, TRURO, WELLFLEET, WOODS HOLE & YARMOUTH PORT, MA.Stevens Home Improvement Company, Inc. provides their services in BARRINGTON, BRISTOL, E PROVIDENCE, EAST PROVIDENCE, NEWPORT & WARREN, RI.
Alternate Business NamesStevens Home Improvement Company
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Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview