BBB Business Review
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BBB Accredited Business since
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Moonworks supplies and installs home improvement products designed with your comfort and protection in mind.
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A BBB Accredited Business since
BBB has determined that Moonworks meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Moonworks include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
The number is 119535.
Rhode Island Contractors Registration and Licensing Board
1 Capitol Hill, Providence RI 02908
Phone Number: (401)-222-1268 or TDD: (401)-222-6334
Fax Number: 401-222-1940
The number is 32466.
Type of Entity
Business ManagementMr. James Moon, President Mrs. Rebecca Morales, Vice President
Number of Employees
HOME IMPROVEMENTS SOLAR ENERGY EQUIPMENT & SYSTEMS-DEALERS SIDING CONTRACTORS ROOFING CONTRACTORS WINDOWS-INSTALLATION & SALES GUTTERS & DOWNSPOUTS DOORS ENERGY MANAGEMENT & CONSERVATION CONSULTANTS ENERGY CONSERVATION PRODUCTS & SERVICES WINDOWS-REPLACEMENT ENERGY AUDITS INSULATION CONTRACTOR - SPRAY FOAM GUTTER LEAF GUARDS CONTRACTORS - GUTTERS All Other Specialty Trade Contractors (NAICS: 238990)
Products & Services
Moonworks sells the following brand(s): Dr. Energy Saver Home Services, EcoView Windows, GAF Roofing: Master Elite Contractor, Gutter Helmet Gutter Protection, Ice Defense: Ice Dam Protection, Mastic Siding
Moonworks offers the following product(s): Gutters & Gutter Protection, Home Energy Audits & Evaluations, Ice Dam Protection System, Lifetime Roofing Systems, Vinyl Siding, Windows & Doors
Hours of Operation
|M||:||8:00 AM - 8:00 PM|
|T||:||8:00 AM - 8:00 PM|
|W||:||8:00 AM - 8:00 PM|
|Th||:||8:00 AM - 8:00 PM|
|F||:||8:00 AM - 5:00 PM|
|S||:||8:00 AM - 12:00 PM|
Method(s) of PaymentCash
Alternate Business NamesGutter Helmet Moon Associates Inc.
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Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview