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BBB Accredited Business since

Hallmark Homes, Inc.

Phone: (781) 592-5900 Fax: (978) 531-0212 479 Broadway, Lynn, MA 01904

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Hallmark Homes, Inc., also known as Hallmark Diversified and Hallmark Investigation Bureau, is a roofing, siding, window installation and carpentry services company. The company also sells real estate, and performs investment inspections and investigations. The company was established and incorporated in Massachusetts in 1968. The company employs 10 people. Mr. Conrad McKinney is the President of the company. Any questions or problems may be directed to the attention of Mr. McKinney. Mr. McKinney is a Deputy Sheriff with the Essex County Sheriff's Dept. and a Mass. Constable. He is licensed by the Mass. Dept. of Public Safety as a Construction Supervisor, license #064068. He is licensed by the Massachusetts Board of Registration in Real Estate as a Real Estate Broker, license #72556. The company is registered with the Department of Public Safety as a Home Improvement Contractor, registration #101444. The company is a licensed builder with the city of Lynn, license #470. The company is licensed by the Massachusetts State Police as a Private Detective Business, license #P-303. The company is also licensed in NH as a private detective.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hallmark Homes, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hallmark Homes, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hallmark Homes, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 05, 1991 Business started: 01/01/1968 in MA Business incorporated 01/01/1968 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
The number is 101444.

Type of Entity


Business Management
Mr. Conrad L. McKinney, President
Contact Information
Principal: Mr. Conrad L. McKinney, President
Number of Employees


Business Category


Products & Services

Hallmark Homes, Inc. offers the following product(s): Replacement windows, Roofing insulation, Vinyl siding

Service Area
Hallmark Homes, Inc. provides their services in ESSEX County MA.
Alternate Business Names
Hallmark Homes Diversfied Hallmark Investigation Bureau
Industry Tips
27 Questions For Home Owners Handyman Services Hiring a Contractor Hiring a Siding Contractor Hiring an Insulation Contractor Home Improvement Home Improvement Projects - 5 Tips - Video Read Before You Sign Windows
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.