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BBB Business Review

This Business is not BBB accredited

Exterior Remodelers of New England, Inc.

Phone: (617) 308-4141 Fax: (781) 213-7907 2 Neptune Rd Ste 429, Boston, MA 02128

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Description

Exterior Remodelers of New England sells and installs exterior home improvement products including (but not limited to) roofing, replacement windows, and vinyl siding. The company was established and incorporated in Massachusetts in 2002. The company employs two people. Mr. Anthony Tocco is the President, Ms. Mini Ghandi is the Office Manager. Any questions or problems may be directed to the attention of Ms. Ghandi.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Exterior Remodelers of New England, Inc. include:

  • 1 complaint filed against business that was not resolved

Factors that raised the rating for Exterior Remodelers of New England, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 3 complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Exterior Remodelers of New England, Inc.
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Customer Reviews Summary Read customer reviews

0 Customer Reviews on Exterior Remodelers of New England, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Exterior Remodelers of New England, Inc.

Additional Information

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BBB file opened: April 01, 2003 Business started: 01/01/2003 in MA Business incorporated: 01/01/2003 in MA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Suite 5170, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: 617-973-8787. 888-283-3757
Fax Number: 617-973-8799
consumer@state.ma.us
The license number is 152066.

Type of Entity

Corporation

Business Management
Mr. Anthony Tocco, President
Contact Information
Principal: Mr. Anthony Tocco, President
Number of Employees

2

Business Category

HOME IMPROVEMENTS WINDOWS-INSTALLATION & SALES VINYL SIDING ROOFING CONTRACTORS

Industry Tips
27 Questions For Home Owners Hiring a Contractor Hiring a Roofer Home Improvement Home Improvement Projects - 5 Tips - Video Home Siding and Re-siding Read Before You Sign Windows
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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