Business ProfileforCouto Construction, Inc.

on Oct 10, 2023 for work to be completed by 10/31/2023 as of today 1/9/2024 the problem ( water leaking into my home) is not fixed and water continues to leak into my home causing considerable water damage.I contracted with Couto Construction to locate and repair a leak in my home. A salesman came to my home to determine the origin of the leak. He was 100% sure the leak was coming from my upper deck and leaking into the dining room. After disassembling the deck it turns out and verified by the Couto ********* the deck was fine although this information was not relayed back to the company. The exisitng deck was dissasembled and discarded but the leak continued. The new deck pitch is not correct, as the rain water pools to one corner and not to the drain. Additionally, Couto Construction failed to seal the siding which they had removed without a congtract to do so. RI was hit with a severe rain and wind storm and we got several inches of rain. As a result of this negligence, rain water streamed into my home in a completely different area than the original leak. Resulting in the dining room ceiling and walls and floors getting soaked in a completely different area. Now, the ceiling and wall area needs to be removed for mold remediation. I have had to call the company at least a dozen times to complain about several things, mainly the leak(s) continuing, the dumpster sitting on the sidewalk and buliding materials strewn all over my front yard for weeks, Initially I was lied to three times from the salesman as to the start time. I had to call several times to get them to do what the contract specified. I've asked repeatedly for them to perform what the contract says to perform and after all this time they still aren't done and rain water is STILL coming into my dining room. Creating not only a mold health hazard but also tremendoius stress for me and my family,