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This business is not BBB accredited.

The Villa

Phone: (207) 633-8844 7 Townsend Ave, Boothbay Harbor, ME 04538 http://www.thevillaboothbayharbor.com

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The Villa is a beautiful little boutique located in the Heart of the Harbor. At The Villa you can find gorgeous jewelry, including locally made; stunning hand bags, including Leaf Leather, TOSCA and TakeATote; beautiful Pulsar watches, fashionable scarves from Italy, the US and more.  The Villa carries leather belts and wallets; cosmetic bags, Designer perfumes and colognes; a great collection of glassware; and Seiko wall and mantel clocks.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Villa
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 11, 2012 Business started: 04/01/2011 in ME Business started locally: 04/01/2011
Type of Entity

Sole Proprietorship

Business Management
Mrs. Jennifer Field, Owner Mr. John E Field III, Owner
Contact Information
Principal: Mrs. Jennifer Field, Owner
Number of Employees


Business Category


Products & Services

The Villa sells the following brand(s): Dobbs Boston, John Edwards Jewelry & Designs, LLC, Leaf Leather, Leslie's, LeStage, Nicole Barr, Pulsar, Seiko, TOSCA

Hours of Operation
M: Closed
T: 10:30 AM - 5:00 PM
W: 10:30 AM - 5:00 PM
Th: 10:30 AM - 5:00 PM
F: 10:30 AM - 5:00 PM
S: 10:30 AM - 5:00 PM
Su: Closed
H: Closed
Method(s) of Payment
Refund and Exchange Policy
The business states returns must be made within 30 days of sale, with the original receipt, packaging and items must be returned in original and unaltered condition. 

Returns made within 7 days and paid for by cash or check (as long as the check has cleared) may receive a full refund of cash back: returns paid for with a credit card or debit card will receive a full refund charged back to their original card.

Returns made after 7 days and within 30 days will receive a full store credit to spend however you like within THE VILLA.

Special orders that have been ordered especially for you are not refundable.
Industry Tips
Jewelers and Jewelry Stores
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.