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Description

Richard P. Waltz Plumbing & Heating Co. Inc. provides commercial and residential plumbing, heating, natural and propane gas work. They are sewer and drain cleaning specialists, performing power jetting and telescopic cambering service. They also provide excavation for sewer and water replacement and have a sewer lining process that the company states can help avoid excavation. They also specialize in bathroom and kitchen remodeling.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Richard P. Waltz Plumbing & Heating Co. Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Richard P. Waltz Plumbing & Heating Co. Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Richard P. Waltz Plumbing & Heating Co. Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 5

Additional Information

BBB file opened: November 18, 1999 Business started: 01/01/1936 in ME Business incorporated 01/01/1972 in ME
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Maine Department of Professional & Financial Regulation
35 State House Station , Augusta ME 04333
http://www.maine.gov/pfr/index.shtml
Phone Number: (207) 624-8500 or TTY: Maine relay 711
Fax Number: (207) 624-8690
The number is MS90008478.

Maine Department of Professional & Financial Regulation
35 State House Station , Augusta ME 04333
http://www.maine.gov/pfr/index.shtml
Phone Number: (207) 624-8500 or TTY: Maine relay 711
Fax Number: (207) 624-8690
The number is MS1641.

Type of Entity

Corporation

Business Management
Ms. Marlene Fourdriat, Office Manager Mr. Richard P. Waltz III, President
Contact Information
Principal: Ms. Marlene Fourdriat, Office Manager
Number of Employees

21

Business Category

HEATING CONTRACTORS AIR CONDITIONING CONTRACTORS CARPENTERS SIDING CONTRACTORS SEPTIC TANKS & SYSTEMS-CLEANING SOLAR ENERGY EQUIPMENT & SYSTEMS-SERVICE & REPAIR ADDITIONS BACKFLOW TESTING BACKFLOW PREVENTION DEVICES & SERVICES REMODELING & RENOVATION CONTRACTORS HVAC WATER ANALYSIS SEWER CONTRACTORS PLUMBING CONTRACTORS-RESIDENTIAL & COMMERCIAL EXCAVATING CONTRACTORS BATHROOM REMODELING Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

Richard P. Waltz Plumbing & Heating Co. Inc. sells the following brand(s): All name brands

Richard P. Waltz Plumbing & Heating Co. Inc. offers the following product(s): All major products

Method(s) of Payment
Business Check
Personal Check
Visa
MasterCard
American Express
Discover
ACH
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Customer Review Rating plus BBB Rating Summary

Richard P. Waltz Plumbing & Heating Co. Inc. has received 3.94 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.