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BBB Accredited Business since

McKay Plumbing and Heating, Inc.

Phone: (508) 224-6584 Fax: (508) 224-7096 669 State Rd, Plymouth, MA 02360 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


McKay Plumbing and Heating, Inc. provides plumbing, renovation and heating services as well as boiler and water heater replacement services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that McKay Plumbing and Heating, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for McKay Plumbing and Heating, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on McKay Plumbing and Heating, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 20, 2002 Business started: 07/01/1973 in MA Business incorporated 01/01/1983 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Board of State Examiners of Plumbers and Gas Fitters
1000 Washington St, Boston MA 02118-2130
Phone Number: 617-727-9952
Fax Number: 617-727-6095
The number is 8563.

Type of Entity


Business Management
Mr. Philip McKay, President Amy Anusewicz, Office Manager
Contact Information
Customer Contact: Amy Anusewicz, Office Manager
Principal: Mr. Philip McKay, President
Number of Employees


Business Category


Products & Services

McKay Plumbing and Heating, Inc. sells the following brand(s): American Standard, Bradford White, Buderus, Burnham, Delta, Elkay, Eternal, Grohe, Kohler, Mansifeld, Moen, Most other brand available, Rinnai, Symmons, Toto, Weil McLain

McKay Plumbing and Heating, Inc. offers the following product(s): Boilers, Insinkerator, Plumbing Fixtures, Water Heaters with 98% efficiency

Hours of Operation
M: 8:00 AM - 4:00 PM
T: 8:00 AM - 4:00 PM
W: 8:00 AM - 4:00 PM
Th: 8:00 AM - 4:00 PM
F: 8:00 AM - 4:00 PM
24 Hour Emergency Service
Method(s) of Payment
American Express
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.