BBB Business Review

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This business is not BBB accredited.

D.F. Richard Energy

Additional Locations

Phone: (800) 649-6457 Fax: (207) 646-3058 View Additional Phone Numbers 124 Broadway  PO Box 669, Dover, NH 03820 http://www.dfrichard.com


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Description

D.F. Richard Energy delivers retail heating oil and propane gas. They provide installations, sales and heating service for residential and commercial customers. The company was established in 1932 and incorporated in New Hampshire in 1953.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


BBB Complaint Information

Find aggregate BBB complaint information for D.F. Richard Energy. BBB of New Hampshire has the full report as that BBB handles all complaints for D.F. Richard Energy.


Additional Information

BBB file opened: January 13, 2003 Business started: 01/01/1932 in NH Business incorporated 03/19/2001 in NH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Maine Department of Public Safety
45 Commerce Drive, 104 State House Station, Augusta ME 04333-0104
http://www.maine.gov/dps
Phone Number: (207) 626-3803 or TTY: (207) 287-3659
Fax Number: (207) 287-3042
stephen.mccausland@maine.gov
The number is SSE3998.

Type of Entity

Corporation

Business Management
Mr. Richard P. Card, CEO/GM Mrs. Lisa Sullivan, Employee
Contact Information
Principal: Mr. Richard P. Card, CEO/GM
Number of Employees

3

Business Category

HEATING CONTRACTORS HVAC OILS OIL BURNERS-SERVICING HEATING EQUIP. & SYSTEMS GAS-PROPANE Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

D.F. Richard Energy sells the following brand(s): Lennox, Rinnai, Viessmann

D.F. Richard Energy offers the following product(s): Boilers, Furnaces, Heating and cooling systems, Heating oil, Propane, Water heaters

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: Closed
Su: Closed
24 hr. emergency service 1-800-649-6457
Service Area
D.F. Richard Energy provides their services in MAINE & NEW HAMPSHIRE.
Alternate Business Names
D.F. Richard, Inc.
Industry Tips
27 Questions For Home Owners Heating Contractor - 5 Tips - Video Heating Contractors Hiring an Oil Supplier Hiring an Oil Supplier - 5 Tips - Video Read Before You Sign
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.