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BBB Business Review

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BBB Accredited Business since

Concord Heating and Air Conditioning, Inc.

Phone: (978) 369-6980 Fax: (978) 371-2714 PO Box 1395, Concord, MA 01742 http://www.concordheatingandac.com



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Description

Concord Heating & Air Conditioning offers residential and light commercial HVAC services. The company specializes in forced hot air and hydro-air systems and duct work. Both installation and service are provided.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Concord Heating and Air Conditioning, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Concord Heating and Air Conditioning, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Concord Heating and Air Conditioning, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 27, 2005 Business started: 01/01/2004 in MA Business incorporated 01/01/2004 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
consumer@state.ma.us
The number is 131.

Type of Entity

Corporation

Business Management
Mr. Chris M. Cannistrano, President
Contact Information
Principal: Mr. Chris M. Cannistrano, President
Number of Employees

6

Business Category

RESIDENTIAL & LIGHT COMMERCIAL HVAC SERVICE HEATING SPECIALTIES FURNACES-HEATING AIR CONDITIONING REPAIR AIR CONDITIONING & HEATING CONTRACTORS - RESIDENTIAL AIR CONDITIONING & HEATING CONTRACTORS - COMMERCIAL BOILERS - SALES & SERVICE VENTILATING SYSTEMS-CLEANING VENTILATING CONTRACTORS HVAC HEATING CONTRACTORS HEATING & AIR CONDITIONING HEATING & AIR CONDITIONING - FILTERS BOILERS-REPAIRING & CLEANING AIR CONDITIONING SYSTEMS-CLEANING AIR CONDITIONING CONTRACTORS Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Method(s) of Payment
Cash
Check
MasterCard
Visa
Service Area
Concord Heating and Air Conditioning, Inc. provides their services in MASSACHUSETTS.

Alternate Business Names
Concord Heating & Air Conditioning, Inc.
Industry Tips
27 Questions For Home Owners Heating Contractor - 5 Tips - Video Heating Contractors Hiring an Air Conditioning Contractor Read Before You Sign
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.