This business is not BBB accredited.Additional Locations
Phone: (781) 273-3331 251 Lynn Street, Peabody, MA 01960
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Empire Sports Club specializes in health club services. The business services include but are not limited to aerobic classes, cardio area, weights, personal training, child care center, nutritional testing, fitness assessments, strength training, results tracking, nutrition counseling, crushed fruit smoothie bar, lounge area, mens's steam room and more.
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On 8/17/2015 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:
- 6A. Promptly respond to all complaints forwarded by BBB by:
- Resolving the complaint directly with the complainant and notifying BBB, or
- Providing BBB with a response that BBB determines:
- is professional,
- addresses all of the issues raised by the complainant,
- includes appropriate evidence and documents supporting the business' position, and
- explains why any relief sought by the complainant cannot or should not be granted.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Empire Sports Club include:
- 5 complaint(s) filed against business
- Failure to respond to 2 complaint(s) filed against business
Factors that raised the rating for Empire Sports Club include:
- Length of time business has been operating
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Ryan Scottron, Owner
Number of Employees
HEALTH CLUBS & GYMNASIUMS Fitness and Recreational Sports Centers (NAICS: 713940)
Alternate Business NamesRBS Fitness, Inc.
Industry TipsHealth Clubs Health Clubs - 5 Tips - Video
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview