BBB Business Review
This Business is not BBB accredited
Phone: (800) 238-5345 165 Pleasant Ave, S Portland, ME 04106
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Better Health Nutritionals sells Nutritional Supplements.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Better Health Nutritionals include:
- Length of time business has been operating
- 37 complaints filed against business
Factors that raised the rating for Better Health Nutritionals include:
- Response to 37 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||12|
|Total Closed Complaints||37|
Additional Complaint Information
According to BBB files this business has a pattern of complaint concerning refund/exchange issues. Consumers state they order their product and are given a 90 satisfaction guarantee and if not satisfied will receive a full refund. Consumers state that when they are not satisfied with the product and they return it they are told they can only get a partial refund, if they even get a refund at all.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||7|
Number of Employees
HEALTH & WELLNESS
Products & Services
Better Health Nutritionals sells the following brand(s): Better Health Nutritionals
Better Health Nutritionals offers the following product(s): CogniPrin, FlexiPrin, Goji & Acai Melts, Ny Omega, PureOmega
Method(s) of PaymentVisa
Refund and Exchange PolicyThe business states they have a 90 day money back guarantee, excluding Shipping & Handling upon return of products.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview