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BBB Accredited Business since
Phone: (617) 244-8560 Fax: (617) 244-5560 9 Summer Street Suite 201, Franklin, MA 02038
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A family owned business founded in 1955, Sostek specializes in referring private caregivers who provide affordable senior care and companion services on a 24 hour live-in or hourly live-out basis. As a household employer, our customers determine the schedule and services they want the caregiver to provide. For customers who prefer to have a professional payroll service handle those responsibilities, we can assist you in locating local resources that can quickly simplify the entire payroll process for you. We do the initial screening, including reference and CORI checks, but you control the things that are important to you, and you have the final decision regarding hiring the caregiver.
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A BBB Accredited Business since
BBB has determined that Sostek meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Sostek include:
- Length of time business has been operating
- No complaints filed with BBB
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Massachusetts Department of Labor and Workforce Development
1 Ashburton , Boston MA 02108
Phone Number: 617-626-7122 or For hearing impaired relay services, call 1-800-439-0183 or 711.
Fax Number: 617-727-1090
The number is 6062.
Type of Entity
Business ManagementMr. Donald Sostek, President
Number of Employees
HEALTH CARE SERVICES-CARE GIVERS HEALTH CARE CONSULTANTS GERIATRIC SERVICES SENIOR/ELDER CARE HEALTH CARE SERVICES-SPECIAL NEEDS Other Personal Care Services (NAICS: 812199)
Method(s) of PaymentPersonal Check
Service AreaSostek provides their services in MASSACHUSETTS.
Alternate Business NamesCecily M. Sostek, Inc.
9 Summer Street Suite 201
Franklin, MA 02038 Directions
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Complaint Trends - Last 3 Years
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BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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