BBB Business Review
This Business is not BBB accredited
Phone: (800) 969-0160 20100 S. Vermont Avenue, Torrance, CA 90502
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- Complaints against this business are handled by another BBB.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||3|
Additional Complaint Information
According to BBB files this business has a pattern of complaints concerning advertising, refund, and customer service issues. Consumers state that they hear an ad for a free trial of the product, where they need only pay the cost of shipping, and there is a 14 day guarantee. Consumers state that they tell the company they just want the free trial and do not want to be enrolled in any shipping program. Consumers state that they receive the product, call to cancel the service and are often times not issued a refund, and are consequently charged for and sent additional shipments even after cancelling.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Number of Employees
HEALTH & DIET FOOD PRODUCTS-RETAIL