Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Neal the Handyman

Phone: (781) 862-1115 2 Moore Circle, Bedford, MA 01730 http://www.nealthehandyman.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Neal The Handyman specializes in residential and commercial projects, the business services​ include but are not limited​ to, building, remodeling, handyman and more.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Neal the Handyman meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Neal the Handyman include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Neal the Handyman
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 18, 2014 Business started: 01/01/2012 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Home Improvement Contractor Guaranty Fund
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/consumer/housing/home-smart/maintaining-a-home/home-improvement/home-improvement-contractor-law/guaranty-fund.html
Phone Number: (617) 973-8700 or (888) 283-3757
Fax Number: (617) 973-8799
The number is 180801.

Type of Entity

Sole Proprietorship

Business Management
Mr. Neal Chamberlain, Owner
Contact Information
Principal: Mr. Neal Chamberlain, Owner
Number of Employees

1

Business Category

HANDYMAN SERVICES BATHROOM REMODELING CARPENTERS LANDSCAPE CONTRACTORS PAINTING CONTRACTORS KITCHEN REMODELING DECK BUILDERS PATIO, PORCH & DECK ENCLOSURES LANDSCAPE DESIGNERS REMODELING & RENOVATION CONTRACTORS BASEMENT - REMODELING ATTIC REMODELING LANDSCAPE MAINTENANCE KITCHEN & BATH - DESIGN & REMODELING CONTRACTOR - REMODEL & REPAIR REMODELING SERVICES LAWN & TREE CARE DECK BUILDER LANDSCAPING CLEAN-UP - SPRING & FALL All Other Specialty Trade Contractors (NAICS: 238990)

Service Area
Neal the Handyman provides their services in MIDDLESEX County MA.
Industry Tips
27 Questions For Home Owners Finding a Reliable General Contractor - 5 Tips - Video Handyman Services Hiring a Carpenter Hiring a Contractor Hiring a Landscaper Hiring a Landscaper - 5 Tips - Video Hiring a Painter Hiring a Painter - 5 Tips - Video Hiring a Roofer - 5 Tips - Video Hiring a Waterproofing Contractor Hiring an Excavating Contractor Home Improvement Home Improvement Projects - 5 Tips - Video Read Before You Sign Remodeling & Renovation Contractors
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.