BBB Business Review
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BBB Accredited Business since
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Landa Cosmetic and Med Spa is a full service spa. Services offered include laser hair removal, massage, botox chemical peels, schelotherapy, body wraps, facials and more.
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A BBB Accredited Business since
BBB has determined that Landa Cosmetic & Med Spa meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Landa Cosmetic & Med Spa include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||24|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Board of Registration of Cosmetologists
1000 Washington St Suite 710, Boston MA 02118
Phone Number: 617-727-9940
Fax Number: 617-727-1627
The number is 6004101.
Massachusetts Board of Registration in Medicine
200 Harvard Mill Square, Wakefield MA 01880
Phone Number: 781-876-8200 or TTY: (781) 876-8395 or Consumer Hotline: (800) 377-0550
Fax Number: (781) 876-8383
The number is 74563.
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Gabriela Landa, Owner
Number of Employees
HAIR REMOVING SPAS-BEAUTY & DAY SKIN CARE BOTOX Other Personal Care Services (NAICS: 812199)
Products & Services
Landa Cosmetic & Med Spa sells the following brand(s): Landa Cosmetics, Medical grade products
Hours of Operation
|M||:||10:00 AM - 6:00 PM|
|T||:||10:00 AM - 6:00 PM|
|W||:||10:00 AM - 6:00 PM|
|Th||:||10:00 AM - 6:00 PM|
|F||:||10:00 AM - 6:00 PM|
|S||:||9:00 AM - 5:00 PM|
Method(s) of PaymentCash
Refund and Exchange PolicyThe business states all sales are final. Deposits for services or products are non-refundable. NO RETURNS on products, EXCHANGE only. NO EXCEPTIONS!
Service AreaLanda Cosmetic & Med Spa provides their services in ACTON, ARLINGTON, ASHBY, ASHLAND, AYER, BEDFORD, BELMONT, BILLERICA, BOSTON, BOXBORO, BOXBOROUGH, BURLINGTON, CAMBRIDGE, CARLISLE, CHELMSFORD, CONCORD, DEVENS, DRACUT, DUNSTABLE, E ARLINGTON, E CAMBRIDGE, EAST ARLINGTON, EAST CAMBRIDGE, EVERETT, FRAMINGHAM, GROTON, HANSCOM AFB, HARVARD SQ, HARVARD SQUARE, HOLLISTON, HOPKINTON, HUDSON, KATES CORNER, LEXINGTON, LINCOLN, LOWELL, MALDEN, MARLBOROUGH, MAYNARD, MEDFORD, MELROSE, N CAMBRIDGE, NATICK, NEWTON, NEWTON CENTER, NEWTON CENTRE, NEWTON HIGHLANDS, NEWTON HLDS, NEWTON L F, NEWTON LOWER FALLS, NEWTON U F, NEWTON UPPER FALLS, NEWTONVILLE, NONANTUM, NORTH CAMBRIDGE, NORTH READING, NORTH WALTHAM, PEPPERELL, READING, S CHELMSFORD, SHERBORN, SHIRLEY, SHIRLEY CENTER, SHIRLEY CTR, SOMERVILLE, SOUTH WALTHAM, STONEHAM, STOW, SUDBURY, TEWKSBURY, TOWNSEND, TUFTS UNIV, TUFTS UNIVERSITY, TYNGSBORO, VILLAGE OF NAGOG WOODS, VLG NAGOG WDS, W SOMERVILLE, W TOWNSEND, WAKEFIELD, WALTHAM, WAYLAND, WEST NEWTON, WEST SOMERVILLE, WEST TOWNSEND, WESTFORD, WESTON, WILMINGTON, WINCHESTER, WINTER HILL & WOBURN, MA.
Alternate Business NamesLanda Cosmetic & Spa Landa MedSpa
Industry TipsSkin Care
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview