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BBB Accredited Business since

Landa Cosmetic & Med Spa

Phone: (508) 383-1541 View Additional Phone Numbers 85 Lincoln St Fl 6, Framingham, MA 01702 http://www.landamedspa.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Landa Cosmetic and Med Spa is a full service spa. Services offered include laser hair removal, massage, botox chemical peels, schelotherapy, body wraps, facials and more.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Landa Cosmetic & Med Spa meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Landa Cosmetic & Med Spa include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

30 Customer Reviews on Landa Cosmetic & Med Spa
Customer Experience Total Customer Reviews
Positive Experience 26
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 30

Additional Information

BBB file opened: December 14, 2007 Business started: 12/01/2003 in MA Business incorporated 07/11/2011 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Board of Registration of Cosmetologists
1000 Washington St Suite 710, Boston MA 02118
http://www.mass.gov/ocabr/licensee/dpl-boards/hd/
Phone Number: 617-727-9940
Fax Number: 617-727-1627
The number is 6004101.

Massachusetts Board of Registration in Medicine
200 Harvard Mill Square, Wakefield MA 01880
http://www.mass.gov/eohhs/gov/departments/borim/
Phone Number: 781-876-8200 or TTY: (781) 876-8395 or Consumer Hotline: (800) 377-0550
Fax Number: (781) 876-8383
webmaster@massmedboard.org
The number is 74563.

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Gabriela Landa, Owner
Contact Information
Principal: Ms. Gabriela Landa, Owner
Number of Employees

3

Business Category

HAIR REMOVING SPAS-BEAUTY & DAY SKIN CARE BOTOX Other Personal Care Services (NAICS: 812199)

Products & Services

Landa Cosmetic & Med Spa sells the following brand(s): Landa Cosmetics, Medical grade products

Hours of Operation
M: 10:00 AM - 6:00 PM
T: 10:00 AM - 6:00 PM
W: 10:00 AM - 6:00 PM
Th: 10:00 AM - 6:00 PM
F: 10:00 AM - 6:00 PM
S: 9:00 AM - 5:00 PM
Su: Closed
Method(s) of Payment
Cash
Visa
MasterCard
Refund and Exchange Policy
The business states all sales are final. Deposits for services or products are non-refundable. NO RETURNS on products, EXCHANGE only. NO EXCEPTIONS!
Service Area
Landa Cosmetic & Med Spa provides their services in ACTON, ARLINGTON, ASHBY, ASHLAND, AYER, BEDFORD, BELMONT, BILLERICA, BOSTON, BOXBORO, BOXBOROUGH, BURLINGTON, CAMBRIDGE, CARLISLE, CHELMSFORD, CONCORD, DEVENS, DRACUT, DUNSTABLE, E ARLINGTON, E CAMBRIDGE, EAST ARLINGTON, EAST CAMBRIDGE, EVERETT, FRAMINGHAM, GROTON, HANSCOM AFB, HARVARD SQ, HARVARD SQUARE, HOLLISTON, HOPKINTON, HUDSON, KATES CORNER, LEXINGTON, LINCOLN, LOWELL, MALDEN, MARLBOROUGH, MAYNARD, MEDFORD, MELROSE, N CAMBRIDGE, NATICK, NEWTON, NEWTON CENTER, NEWTON CENTRE, NEWTON HIGHLANDS, NEWTON HLDS, NEWTON L F, NEWTON LOWER FALLS, NEWTON U F, NEWTON UPPER FALLS, NEWTONVILLE, NONANTUM, NORTH CAMBRIDGE, NORTH READING, NORTH WALTHAM, PEPPERELL, READING, S CHELMSFORD, SHERBORN, SHIRLEY, SHIRLEY CENTER, SHIRLEY CTR, SOMERVILLE, SOUTH WALTHAM, STONEHAM, STOW, SUDBURY, TEWKSBURY, TOWNSEND, TUFTS UNIV, TUFTS UNIVERSITY, TYNGSBORO, VILLAGE OF NAGOG WOODS, VLG NAGOG WDS, W SOMERVILLE, W TOWNSEND, WAKEFIELD, WALTHAM, WAYLAND, WEST NEWTON, WEST SOMERVILLE, WEST TOWNSEND, WESTFORD, WESTON, WILMINGTON, WINCHESTER, WINTER HILL & WOBURN, MA.
Alternate Business Names
Landa Cosmetic & Spa Landa MedSpa
Industry Tips
Skin Care

Customer Review Rating plus BBB Rating Summary

Landa Cosmetic & Med Spa has received 4.92 out of 5 stars based on 30 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.