BBB Business Review

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This business is not BBB accredited.

Fleming's of Cohasset Village

Phone: (781) 383-0684 Fax: (781) 659-1537 24 Elm St, Cohasset, MA 02025


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Description

Fleming's of Cohasset Village is a traditional gift, lamp, and shade store that also sells products from around the world. The company also offers the following services, UPS shipping, nationwide product shipping, special orders, as well as lamp making, repairing and restoration. The company offers brass, copper, and silver plating, as well as polishing, retinning, repairing and lacquering. The company offers free gift wrapping and product pickup and delivery within the local area. The company states that they are an authorized Stiffel repair center. The company was established in 1931 in Massachusetts. They employ four people. Mr. Frank E. Smith is the Manager and Buyer for the company. Any questions or problems should be directed to his attention. The company states that their return policy allows merchandise to be returned for store credit or for an exchange within 30 days of purchase.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Fleming's of Cohasset Village include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Fleming's of Cohasset Village
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 07, 1997 Business started: 01/01/1931 in MA
Type of Entity

Corporation

Business Management
Mr. Frank E. Smith, President Mrs. Joy Smith, Vice President
Contact Information
Principal: Mr. Frank E. Smith, President
Number of Employees

4

Business Category

GIFT SHOPS GIFTWARES-WHOLESALE & MANUFACTURERS WEATHER VANES FIREPLACE EQUIPMENT-RETAIL Gift, Novelty, and Souvenir Stores (NAICS: 453220)

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: 9:00 AM - 5:00 PM
Su: Closed
Method(s) of Payment
Cash
Check
Money Order
MasterCard
Visa
American Express
Discover
Debit Card
Alternate Business Names
Fleming's Fleming's Lighting Fleming's of Cohasset, Inc
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.