BBB Business Review

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This business is not BBB accredited.

Paintball Wizard

Phone: (978) 988-5657 2235 Main Street, Tewksbury, MA 01876 http://www.paintballwizard.com


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Description

Paintball Wizard specializes in paintball gear, repairs, equipment & supplies, They have one retail store, in Tewksbury, MA and an on-line catalog and a mail order catalog with a full line of equipment.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Paintball Wizard include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Paintball Wizard
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: September 30, 2003 Business started: 01/01/1998 in MA Business incorporated 01/01/1998 in MA
Type of Entity

Corporation

Business Management
Mr. Matt Finn, President
Contact Information
Principal: Mr. Matt Finn, President
Number of Employees

12

Business Category

GAMES & GAME SUPPLIES ENTERTAINMENT BUREAUS-KIDS SPORTSWEAR-RETAIL EXERCISE & PHYSICAL FITNESS PROGRAMS SPORTING EVENTS-EQUIPMENT & SERVICE Hobby, Toy, and Game Stores (NAICS: 451120)

Products & Services

Paintball Wizard sells the following brand(s): Deadlywind, Dye, Dynamic Sportz, Empire, GI Sportz, GOG, HK Army, Ninja Paintball, Planet Eclipse, Rothco, Tippmann

Method(s) of Payment
Visa
MasterCard
Discover
Amex
Paypal
Cash
Debit Card
Refund and Exchange Policy
The Business States: 30 Day return policy on all items except paintballs and special orders. 

All returned items must be in 100% new unused condition with all original packaging and or tags.

Paintball markers are considered used once air is put on the marker or items have been installed. 

All new items except the items listed below can be returned for a refund minus a 20% restocking fee up to 14 days from date of purchase or a full store credit up to 30 days from date of purchase.

Paintballs & Special orders are non refundable or exchangeable.
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Customer Review Rating plus BBB Rating Summary

Paintball Wizard has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.