BBB Business Review
This Business is not BBB accredited
Richie's Home Furniture
Phone: (617) 884-9060 Fax: (617) 884-8985 280 Revere Beach Parkway, Chelsea, MA 02150
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Richie's Home Furniture offers new furniture for kitchen, dining room, bedroom, living room as well as specializing in beds and mattresses. They also carry leather furniture and accessories.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Richie's Home Furniture include:
- 9 complaints filed against business
- Failure to respond to 1 complaint filed against business
- 2 complaints filed against business that were not resolved
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||9|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Type of Entity
Business ManagementMr. Richard Kelly, Owner Mrs. Kathy Flaherty, Office Manager
Number of Employees
FURNITURE DEALERS-RETAIL MATTRESSES BEDDING BEDS-RETAIL FUTONS FURNITURE-CHILDRENS
Service AreaRichie's Home Furniture provides their services in BOSTON, CHELSEA, EAST BOSTON, EAST LYNN, LYNN, MALDEN, PEABODY, REVERE, SAUGUS, WEST LYNN & WINTHROP, MA.
Industry TipsBuying Furniture Finding a Reliable Furniture Store - 5 Tips - Video
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview