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BBB Business Review

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BBB Accredited Business since

La-Z-Boy Southcoast

Phone: (508) 993-9092 View Additional Phone Numbers 110 Faunce Corner Mall Road, North Dartmouth, MA 02747 http://www.la-z-boy.com/dartmouth/dartmouth



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Description

LA-Z-BOY Dartmouth is a retail furniture store open 7 days per week. The store offers interior design consulting for all phases of home interior design. Furnishings, rugs, and accessories are available for purchase from the showroom as well as special order.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that La-Z-Boy Southcoast meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for La-Z-Boy Southcoast include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on La-Z-Boy Southcoast
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 02, 1983 Business started: 02/01/1977 in MA Business incorporated 09/30/1977 in MA
Type of Entity

Corporation

Business Management
Mr. Peter Kavanaugh, President Ms. Catherine Mayall, Vice President Mrs. Maria Pacheco, Employee
Contact Information
Principal: Mr. Peter Kavanaugh, President
Customer Contact: Mrs. Maria Pacheco, Employee
Number of Employees

8

Business Category

FURNITURE DEALERS-RETAIL ORIENTAL RUGS INTERIOR DESIGN CONSULTANT Furniture Stores (NAICS: 442110)

Products & Services

La-Z-Boy Southcoast sells the following brand(s): La-Z-Boy furniture

La-Z-Boy Southcoast offers the following product(s): Accessories , Chairs, Sofas, Tables

Hours of Operation
M: 10:00 AM - 8:00 PM
T: 10:00 AM - 8:00 PM
W: 10:00 AM - 8:00 PM
Th: 10:00 AM - 8:00 PM
F: 10:00 AM - 8:00 PM
S: 10:00 AM - 6:00 PM
Su: 12:00 PM - 5:00 PM
Method(s) of Payment
Cash
Checks
Visa
MasterCard
American Express
Discover
Refund and Exchange Policy
REFUNDS:
Refunds require a 14 day processing period before a refund check can be issued.

10 DAY SATISFACTION POLICY:
Any merchandise purchased can be exchanged for re-selection or returned for a complete refund within 10 days of delivery or pick-up from the store.  Merchandise to be exchanged must be returned immediately; delivery and pick up charges shall apply.
Service Area
La-Z-Boy Southcoast provides their services in ABINGTON, ACCORD, ACUSHNET, ADAMS, ATTLEBORO, ATTLEBORO FALLS, ATTLEBORO FLS, BELLINGHAM, BERKLEY, BRAINTREE, BRIDGEWATER, BROCKTON, BROOKLINE, DARTMOUTH, DEDHAM, DIGHTON, DOVER, DUXBURY, EAST WEYMOUTH, EASTON, FAIRHAVEN, FALL RIVER, FOXBORO, FOXBOROUGH, FRANKLIN, GREENBUSH, HANSON, HINGHAM, HOLBROOK, HULL, KINGSTON, LAKEVILLE, MANSFIELD, MARION, MARSHFIELD, MARSHFIELD HILLS, MARSHFLD HLS, MATTAPOISETT, MEDFIELD, MIDDLEBORO, MIDDLEBOROUGH, MILLIS, MILTON, MINOT, N ATTLEBORO, N DARTMOUTH, N SCITUATE, N WEYMOUTH, NEEDHAM, NEEDHAM HEIGHTS, NEEDHAM HGTS, NEW BEDFORD, NONQUITT, NORFOLK, NORTH ATTLEBORO, NORTH DARTMOUTH, NORTH QUINCY, NORTH SCITUATE, NORTH WEYMOUTH, NORTON, NORWOOD, OCEAN BLUFF, ONSET, PEMBROKE, PLYMOUTH, QUINCY, RANDOLPH, RAYNHAM, RAYNHAM CENTER, RAYNHAM CTR, REHOBOTH, S ATTLEBORO, S DARTMOUTH, S WEYMOUTH, SCITUATE, SEEKONK, SHARON, SOMERSET, SOUTH ATTLEBORO, SOUTH DARTMOUTH, SOUTH WEYMOUTH, SQUANTUM, SWANSEA, TAUNTON, WALPOLE, WAREHAM, WELLESLEY, WELLESLEY HILLS, WELLESLEY HLS, WESTPORT, WESTPORT POINT, WESTPORT PT, WEYMOUTH & WOLLASTON, MA.La-Z-Boy Southcoast provides their services in BARRINGTON, RI.
Alternate Business Names
La-Z-Boy Dartmouth La-Z-Boy Furniture Galleries
Industry Tips
27 Questions For Home Owners Buying Furniture Carpets and Rugs Finding a Reliable Furniture Store - 5 Tips - Video
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.