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Eastern Massachusetts, Maine, Rhode Island and Vermont

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BBB Accredited Business since

Dunn Furniture Company

Additional Locations

Phone: (800) 339-3866 Fax: (207) 532-4304 View Additional Phone Numbers 141 North St, Houlton, ME 04730 http://www.dunnfurniture.com

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Description

Dunn Furniture Company states they sell a complete selection of home furnishings including carpet, vinyl flooring, and draperies. The company also states that they offer delivery within 90 miles of the store.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dunn Furniture Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Dunn Furniture Company include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Dunn Furniture Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: July 16, 1997 Business started: 08/12/1908 in ME Business incorporated: 08/12/1908 in ME
Type of Entity

Corporation

Business Management
Mr. Frank B. Dunn, President
Contact Information
Principal: Mr. Frank B. Dunn, President
Number of Employees

14

Business Category

FURNITURE DEALERS-RETAIL FLOOR MATERIALS DINETTE SETS CARPET & RUG DEALERS-NEW BAR STOOLS MATTRESSES Furniture Stores (NAICS: 442110)

Products & Services

Dunn Furniture Company sells the following brand(s): American Lifestyles, Ashley, England, King Koil, La-Z-Boy, TempurPedic, Vaughn-Bassett

Dunn Furniture Company offers the following product(s): Armstrong Flooring, Capel Rugs, Congoleum Flooring, Laura Ashley Mattresses, Shaw Carpet & Area Rugs, Simmons Upholstery

Method(s) of Payment
Cash
Personal Check
Business Check
Cashiers Check
Money Order
MasterCard
Visa
American Express
Discover
Debit Card
Refund and Exchange Policy
This business states that their refund policy is as follows, To obtain full credit, your purchase must be returned within 3 business days of delivery or your sales consultant notified within that period.
Alternate Business Names
Dunns
Industry Tips
27 Questions For Home Owners Buying Furniture Carpet & Rug Cleaning Services Carpets and Rugs Finding a Reliable Furniture Store - 5 Tips - Video
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Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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