BBB Business Review

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This business is not BBB accredited.

The Chair Man and The Tea Lady

Phone: (781) 871-1230 20 Arch Street, Abington, MA 02351 http://www.thechairmanandthetealady.com


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Description

The Chair Man and The Tea Lady offers refinishing and caning, rush, splint of chair seats and repair or replacement of natural chair seats. The tea lady sells tea related products such as tea pots, china, and collectible glassware. The company states that their products are displayed at antique shows.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Chair Man and The Tea Lady include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Chair Man and The Tea Lady
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 09, 2004 Business started: 01/01/1994 in MA
Type of Entity

Partnership

Business Management
Ms. Linda Grossman, Co-Owner
Contact Information
Principal: Ms. Linda Grossman, Co-Owner
Number of Employees

2

Business Category

FURNITURE REPAIRING & REFINISHING GLASSWARE ANTIQUES-REPAIRING & REFINISHING Reupholstery and Furniture Repair (NAICS: 811420)

Products & Services

The Chair Man and The Tea Lady offers the following product(s): Chairs, Glassware, Porcelain, Pottery, Teacups, Teapots

Method(s) of Payment
Cash
Check
MasterCard
Visa
Refund and Exchange Policy
The business states they stand behind their work and will work with the customer so that they are completely satisfied.
Industry Tips
Finding a Reliable Furniture Store - 5 Tips - Video
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.