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BBB Business Review

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BBB Accredited Business since

Baby Koo LLC

Phone: (617) 467-5860 Fax: (617) 467-5288 188 Needham Street, Newton, MA 02464

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Baby Koo offers the best in everything baby. Strollers, nursery furniture, car seats - a select choice of healthy, natural and organic baby and mommy products.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Baby Koo LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Baby Koo LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 11, 2012 Business started: 11/01/2008 in MA Business started locally: 11/28/2008 Business incorporated 11/03/2008 in MA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mrs. Karina Meleger, Founder
Contact Information
Principal: Mrs. Karina Meleger, Founder
Number of Employees


Business Category


Products & Services

Baby Koo LLC sells the following brand(s): 7 am enfant, Aden & Anais, Argington, Baby Bjorn, Beaba, BornFree, duc duc, Gro Bags, JJ Cole, Kicky Pants, Kushies, Leander, LifeFactory, Maxi Cosi, Miyim, Moonlight Slumber, Mutsy, Natart, Naturepedic, NurseryWorks, Peg Perego, Quinny, Spot on Square, Tulip, Zutano, Mamas & Papas

Baby Koo LLC offers the following product(s): accessories, Baths, Bedding, Beds, blankets, books, car seats, clothing, gifts, lighting, Mattressses, Potty training, strollers, Swaddles, toys, Cribs

Hours of Operation
M: Closed
T: 10:00 AM - 5:00 PM
W: 10:00 AM - 5:00 PM
Th: 10:00 AM - 7:00 PM
F: 10:00 AM - 5:00 PM
S: 10:00 AM - 5:00 PM
Su: Closed
Method(s) of Payment
American Express
Refund and Exchange Policy
14 days, unless item is damaged, no refund on custom and/or personalized orders
Industry Tips
Buying Furniture
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.