BBB Business Review
This Business is not BBB accredited
Phone: (781) 829-9935 Fax: (781) 829-9546 962 Washington St, Hanover, MA 02339
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Next Step Franchising is a drycleaning franchisor offering people the opportunity to own and operate a dry cleaning retail store. Lapels Dry Cleaning is a franchise for entrepreneurs looking for a solution for a recession resistant industry. The company was established and incorporated in Massachusetts in 2000. The company employs 4 people. Mr. Lawrence P. Friedman is the Founder, President, and CEO of the company. Ms. Laura Hurley is the Franchise Director. Any questions or problems may be directed to the attention of either Mr. Friedman or Ms. Hurley.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Lapels Dry Cleaning include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
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Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Kevin Dubois, President
Number of Employees
FRANCHISING DRY CLEANERS Drycleaning and Laundry Services (except Coin-Operated) (NAICS: 812320)