BBB Business Review

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This business is not BBB accredited.

Ann's Flower Shop, Inc.

Phone: (207) 782-3457 Fax: (207) 573-1273 View Additional Phone Numbers 14 Millett Dr, Auburn, ME 04210 http://www.annsflower.com


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Description

Ann’s Flower Shop is a florist offering daily deliveries to the Auburn, Lewiston area & many surrounding towns. Along with a large selection of fresh cut flowers and plants--the company also offer balloons, stuffed animals, gifts, and gift baskets perfect for almost any occasion. You may work with our professional wedding consultant, and we are a worldwide Teleflora wire service.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ann's Flower Shop, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ann's Flower Shop, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 17, 2008 Business started: 07/01/1952 in ME Business incorporated 07/03/1952 in ME
Type of Entity

Corporation

Business Management
Ms. Kathy Lare, Event Coordinator Manager Ms. Cheryl McKeone, President
Contact Information
Principal: Ms. Kathy Lare, Event Coordinator Manager
Principal: Ms. Cheryl McKeone, President
Number of Employees

10

Business Category

FLORISTS-RETAIL GIFT BASKETS & PARCELS SPECIAL EVENT COORDINATORS WEDDING CONSULTANTS BALLOONS-NOVELTY & TOY GIFT SHOPS Florists (NAICS: 453110)

Service Area
Ann's Flower Shop, Inc. provides their services in AUBURN, BUCKFIELD, GREENE, HARTFORD, HEBRON, LEWISTON, MECHANIC FALLS, MECHANIC FLS, MINOT, POLAND, POLAND SPRING & TURNER, ME.
Alternate Business Names
Ann's Flower Shop
Industry Tips
Florists Planning a Wedding Planning a Wedding - 5 Tips - Video
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.