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BBB Accredited Business since

Don Dickel Wood Floors

Additional Locations

Phone: (207) 223-4955 128 Main Street, Winterport, ME 04496 http://www.dondickelfloors.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Don Dickel Wood Floors specializes in the installation, repair and design of hard and soft wood floors.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Don Dickel Wood Floors meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Don Dickel Wood Floors include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Don Dickel Wood Floors
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: November 12, 2004 Business started: 01/01/1989 in ME Business incorporated 03/26/2003 in ME
Type of Entity

Corporation

Business Management
Mr. Don Dickel, Partner Ms. Abbie Thompson, Partner
Contact Information
Principal: Mr. Don Dickel, Partner
Principal: Ms. Abbie Thompson, Partner
Number of Employees

4

Business Category

FLOOR LAYING, REFINISHING & RESURFACING CARPET & RUG DEALERS-USED CUSTOM FLOORING HARDWOOD FLOOR CONTRACTORS CONTRACTORS- FLOORING CARPET & RUG DEALERS - PERSIAN/ORIENTAL RUGS HARDWOOD FLOOR MAINTENANCE FLOORS - LAMINATE FLOOR COVERINGS & INSTALLATION FLOOR RESURFACING FLOOR REMOVAL, RESURFACING AND REFINISHING FLOOR REFINISHING FLOOR HARDWOOD Flooring Contractors (NAICS: 238330)

Service Area
Don Dickel Wood Floors provides their services in MAINE.
Alternate Business Names
Dickel Floor Corp.
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Customer Review Rating plus BBB Rating Summary

Don Dickel Wood Floors has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.