BBB Business Review
This Business is not BBB accredited
Phone: (978) 774-2760 Fax: (978) 777-2634 140 S Main St, Middleton, MA 01949
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Yankee Gas, Fireplace & Grill City is engaged in the sale and delivery of gas for residential and commercial customers. They also sell propane gas fueled appliances, grills, grill parts, fireplaces, gas logs & accesories, and flags. The firm was established in Massachusetts in 1976 and incorporated in the same state in 1985. The company has 50 employees. Mr. William R Harris is the President. Ms. Eugene A Harris is the Chief of Operations. Any questions or complaints should be directed to Mr. Alan Davis, Retail Division Manager.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Yankee Gas, Fireplace & Grill City include:
- Failure to respond to 1 complaint filed against business
Factors that raised the rating for Yankee Gas, Fireplace & Grill City include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Phyllis Ryan , Exec Mr. Alan Davis, manager
Number of Employees
FLAGS & BANNERS GAS-PROPANE FIREPLACE EQUIPMENT-RETAIL