BBB Business Review

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This business is not BBB accredited.

Blast Fitness Group, LLC

Find a Location

Phone: (617) 916-5683 2000 Comm Ave, Auburndale, MA 02466 View Additional Email Addresses

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Blast Fitness Group , LLC is a fitness club and is Headquartered in Massachusetts .   The business services include but are not limited to cardio, strength, free weights, exercise classes, Zumba, spinning, yoga, tanning, pool, babysitting, women's only areas, personal training and more.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

On 10/15/2015 BBB wrote to Blast Fitness Group, LLC and asked the business to cease 

use of BBB AB seal at physical locations  when not an Accredited Business

BBB found that these claims were in violation of the BBB Code of Advertising. As of 11/3/15 the business has failed to respond to BBB.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Blast Fitness Group, LLC include:

  • Failure to respond to 44 complaint(s) filed against business
  • 6 complaint(s) filed against business that were not resolved
  • Unauthorized use of BBB name or trademarks

Factors that raised the rating for Blast Fitness Group, LLC include:

  • Length of time business has been operating

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

551 complaints closed with BBB in last 3 years | 104 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 38
Billing/Collection Issues 157
Delivery Issues 7
Guarantee/Warranty Issues 0
Problems with Product/Service 349
Total Closed Complaints 551

Customer Reviews Summary Read customer reviews

47 Customer Reviews on Blast Fitness Group, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 47
Total Customer Reviews 47

Additional Information

BBB file opened: May 25, 2012 Business started: 02/01/2011 in MA Business started locally: 02/01/2011 Business incorporated 02/14/2011 in MA
Type of Entity

Limited Liability Company (LLC)

Number of Employees


Business Category

FITNESS CENTERS Fitness and Recreational Sports Centers (NAICS: 713940)

Service Area
Industry Tips
Health Clubs Health Clubs - 5 Tips - Video
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.